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Keywords: Director, Customer Experience & Quality, Location: New York City, NY

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Assistant Director of Housekeeping

areas of responsibilities and following up with a plan for improving results. CANDIDATE PROFILE Education and Experience... High school diploma or GED; 2 years experience in housekeeping or related professional area. OR 2-year degree...

Company: Marriott
Location: New York City, NY
Posted Date: 03 Oct 2024
Salary: $81000 - 102000 per year

Director, Customer Experience & Quality

perception of each touchpoint. Collaborate with enterprise-wide stakeholders to define differentiating customer experience... journeys. Drive cross-department root cause analysis of key customer experience abrasion points; oversee definition...

Company: EmblemHealth
Location: New York City, NY
Posted Date: 06 Oct 2024
Salary: $105000 - 195000 per year

Director, Customer Experience Management

but not limited to relationship and transactional customer experience and ad hoc studies Manage and coordinate all aspects of the... like: This position is a leadership role that will be an integral part of the Customer Experience team. You will work closely with CX...

Company: Ipsos
Location: New York City, NY
Posted Date: 21 Sep 2024
Salary: $100000 - 115000 per year

Experience Design Executive Director

Job Description: As an Experience Design Executive Director in Commerce Payments, you will spearhead a team... user experience and resonate with our organizational strategy. Your role involves setting quality benchmarks, managing...

Company: JPMorgan Chase
Location: New York City, NY
Posted Date: 15 Oct 2024

Director Streaming Programming & Experience

Ventures, The Director, Streaming Programming & Experience will lead QVC+HSN+ Streaming Programming strategy including... for calendar, financial plan goals and asset allocation. Work closely with tech and product team to improve customer experience in...

Posted Date: 04 Oct 2024
Salary: $180000 - 200000 per year

Senior Director, Patient Experience Operations

As the Senior Director, Patient Experience Operations, you will oversee an extensive operations team that is at the... What You'll Bring to the Team: Prior experience scaling non-clinical operations (customer support, care navigation, member...

Company: RO
Location: New York City, NY
Posted Date: 02 Aug 2024

Director of Quality Improvement

of program responsibility, aggregating data, analyzing Customer Satisfaction Survey trends. Monitor Internal Quality... Care Administration, Public Administration or similar field. Three years of experience in quality improvement/program...

Posted Date: 29 Sep 2024
Salary: $79000 per year

Director of Claims Quality - Hybrid (NYC)

***MUST HAVE MANAGED CARE EXPERIENCE WITHIN NYS HEALTHCARE PROVIDER NETWORKS*** The Director of Claims Quality... benchmarks while promoting a continuous improvement culture. Furthermore, the Director of Claims Quality is responsible for the...

Company: Athari
Location: New York City, NY
Posted Date: 21 Sep 2024
Salary: $150000 - 170000 per year

Market Research Manager, Customer Experience

Job Description: About Customer Experience: The Customer Experience (CX) Service Line helps our clients listen.... We do this by surveying customers across numerous transactional touchpoints (customer service, billing, product quality...

Company: Ipsos
Location: New York City, NY
Posted Date: 26 Jul 2024
Salary: $70000 - 75000 per year

Project Director - Customer Delivery

Project Director, Customer Delivery North America Nasdaq Fintech division is looking for a Project Director based in... Frameworks. A Project Director must have practical experience as a project manager for large and complex enterprise software...

Company: Nasdaq
Location: New York City, NY
Posted Date: 20 Sep 2024
Salary: $113700 - 189500 per year

Head of Service Desk & User Experience

Customer Service & Communication Deliver high-quality customer service, maintain professionalism and clear communication...Position Summary Guggenheim Investments is seeking an exceptional director-level candidate to join the IT Service...

Posted Date: 17 Oct 2024

Office Administrator (Law Firm Experience)

We are conducting a search for an Office Administrator with at least seven (7) years of office management experience... Workday · Field requests for furniture items and collaborate with Senior Director to procure as necessary. · Conduct...

Company: SourcePro Search
Location: New York City, NY
Posted Date: 25 Sep 2024
Salary: $145000 - 185000 per year

Experience Design Lead

Lead for the Brand Marketing team. This role focuses on enhancing user experience (UX), customer journeys, and ensuring... consistency and high-caliber work. Reporting directly to the Brand Creative Director, the Experience Design Lead will play...

Company: Dow Jones
Location: New York City, NY
Posted Date: 14 Sep 2024
Salary: $135000 - 165000 per year

Workplace Experience Manager II – Operations

to deliver quality, customer-focused service to the office. This role will be located in our New York office. Responsibilities... a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect...

Company: Latham & Watkins
Location: New York City, NY
Posted Date: 07 Sep 2024

Head of Quality

Quality Assurance field and experience managing staff. Master’s degree preferred. Proficient in the use of PC and associated... more on Cubic.com. Job Details: Job Summary: Provides quality assurance leadership and functional support as needed to fulfill...

Company: Cubic
Location: New York City, NY
Posted Date: 11 Oct 2024

Coordinator of Quality Improvement - Brooklyn

Health-related discipline. Minimum 4+ years of quality, EHR or health care related experience. Experience with State... with us on , , , , , and . Position Summary: We have an exciting opportunity to join our team as a Coordinator of Quality Improvement - Brooklyn. In...

Posted Date: 09 Oct 2024
Salary: $79698 - 82680 per year

Biergarten Manager | Rare Opportunity- Quality of Life

director or chef to develop and update the cocktail and drink menu, focusing on creativity and quality. Customer Experience... operations of the bar, manage staff, and ensure the delivery of exceptional customer service. This role requires a strong leader...

Posted Date: 02 Oct 2024
Salary: $75000 per year

Biergarten Manager | Rare Opportunity- Quality of Life

to develop and update the cocktail and drink menu, focusing on creativity and quality. Customer Experience: Ensure all guests... staff, and ensure the delivery of exceptional customer service. This role requires a strong leader with excellent...

Posted Date: 02 Oct 2024
Salary: $75000 per year

Compliance Quality Assurance Specialist

(FIU) Investigations Director, the Deputy OFAC Officer, and the Head of the Customer Intelligence Unit (CIU). Primary... Compliance Quality Assurance Specialist works under the Quality Assurance Officer as well as with the Financial Intelligence Unit...

Company: IDB
Location: New York City, NY
Posted Date: 26 Sep 2024
Salary: $90000 - 110000 per year

Quality Assurance Manager

. Responsibilities: Work with IFF Quality Assurance Director, RVP, BM and individual branch members to maintain and monitor quality... of contact or quality related incidents Qualifications: Bachelor’s degree preferred plus 4-6 years of experience in international...

Posted Date: 07 Aug 2024
Salary: $79746 - 136288 per year