environment. Job Summary: Provides entry level, basic technical support of desktop computers, thin clients, applications..., configuration, and ongoing usability of desktop, laptops, MACs, peripheral equipment and software within established standards...
Description The purpose of this class is to deliver support to end users in the organization... troubleshooting applications and software for all internal customers, such as operations, development, and other business units...
, and operations requirements and systems goals, and identify and resolve systems issues. Fields incoming problem tickets from end... and law enforcement systems. Performs hands-on fixes at both the desktop and application level, including installing...