Responsibilities :- Experience in manage a team of Deskside support Engineers and Adhering to SLAs Experience in Managing Deskside Support Team Good Customer Handling Skills and act as Single Point of Contact ITIL Processes awarenes...
Role Summary: This position assists customers, end users at onsite or remote locations and operating staff with technical support of desktop computers, applications, and related technology. Interaction with multiple levels of end users, m...
General Description Responsibilities: - Experience in collaborating with the team and adhering to SLAs Adhere to meet the operational deadlines Good Customer Handling Skills and act as Single Point of Contact ITIL Processes awaren...
, such as SAN, NAS, and object storage systems. Understanding of regulatory compliance requirements, such as GDPR, HIPAA, PCI DSS...