LINKEDIN Matching to the resume is mandatory for submissions. Job Title: Customer Triage Specialist Manager... is seeking a Customer Triage Specialist. This is a hybrid position in Plano TX. Will need to be in office 1-3 days/week. Key...
Relations Specialist. With moderate autonomy, this role will support the Bookkeeping and Tax Services department by coordinating... communication process with clients. Triage and answer technical accounting, product, pricing, and process questions with varying...
Relations Specialist. With moderate autonomy, this role will support the Bookkeeping and Tax Services department by coordinating... communication process with clients. Triage and answer technical accounting, product, pricing, and process questions with varying...
, timely case updates, and work towards First Contact Resolution (FCR) for incoming inquiries to Support Triage customer... knowledge as well as how to apply workflow concepts for multiple customer use cases including specific terminology...
, timely case updates, and work towards First Contact Resolution (FCR) for incoming inquiries to Support Triage customer... knowledge as well as how to apply workflow concepts for multiple customer use cases including specific terminology...
for all support team members during triage and for onboarding purposes Escalate issues to & from external Capability & Sector... to enhance efficiency and customer satisfaction. Stay updated on industry trends and advancements in application support...