better decisions. Join our world-class team today and fulfill your career potential! The Opportunity “As a Customer Support... Engineer, you will provide remote technical support to internal and external clients globally for both hosted and on-premise...
tests using FTL and Integrate them into Regression Work closely with Development/customer support to provide timely... / VLAN / STP / DHCP / multicast) Should have worked in Virtual technologies (ESXi, KVM, AWS, Azure, OCI) Hands...
. • Provide mentorship and guidance to L1 and L2 Tech Support, enhancing their technical capabilities and deflecting volume.... Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. * Elevate to next level work on elevated tickets...