looking for great employees to join us! As part of our continuous growth, we are seeking for a CUSTOMER SUPPORT TEAM MANAGER... to join our power team! GENERAL FUNCTION Supervises a staff of customer support representatives that provide support to customers...
will be instrumental in driving team performance and achieving customer satisfaction goals. Key Responsibilities: Team Leadership: Lead... service management frameworks is a plus. Roles and Responsibilities: Help Desk Technical Team Lead Team Leadership: Provide...
As a Trainer and Support Team Lead, you will be responsible for overseeing the training and development of our support... Responsibilities: Develop and implement training programs to enhance the skills and knowledge of the support team. Lead and manage...
Job Description The Software Development Technical Lead reports directly to the company s CTO and will require... within the entire team. To support the management and maintenance of office (and or Hybrid) IT equipment, such as Wi-Fi, laptops...
: Lead and manage the Customer Support team, ensuring they meet and exceed performance targets and KPIs. Serve as the primary.... One of our partner clients is seeking a dedicated and skilled SaaS Customer Support Manager to join their growing team. In this role...
Summary The Product Support Agent, Escalation Lead is the most experienced and seasoned Subject Matter Experts... customized client support and best practices on using specific RP Solutions. The Escalation Lead works independently to resolve...
The Team Lead, Client Services is responsible for end-to-end project management of both individually managed projects... of others doing similar work. May serve as team leader for a group of support or operations employees. Provides guidance...
Responsible for managing team of associates Independently handle, assist the customer to determine problems and provide... company affecting technical support. One on One Relationship management Analysis of reports including process dashboards...
/ Operations Manager Responsible for managing team of associates Independently handle, assist the customer to determine problems... with other areas of the company affecting technical support. One on One Relationship management Analysis of reports including process...
for daily customer relations to support the company's vision of providing unparalleled world-class customer service support... improvements to customer service quality Manage and resolve complex escalation cases of pre-sale inquiries and post-sale support...
Responsible for managing team of associates Independently handle, assist the customer to determine problems... of the company affecting technical support. One on One Relationship management Analysis of reports including process...
/ Operations Manager Responsible for managing team of associates Independently handle, assist the customer to determine problems... with other areas of the company affecting technical support. One on One Relationship management Analysis of reports including process...
Job Description : As an Application Support professional within our Corporate & Investment Banking team... with our playbook. You'll also draw on your experience to manage and mentor people to drive strategic change, both within your team...
ABOUT THE ROLE We are seeking an organized and efficient IT Helpdesk Support Specialist to join our team. The Service..., checking and triage helpdesk tickets. Triage and Assign requests to appropriate department or support lead. Process all tickets...
and great customer support. To deliver the best customer experience, RISE works exclusively with technical services company...The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer...
and great customer support. To deliver the best customer experience, RISE works exclusively with technical services company...The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer...
Position Overview: As a Sales Support Associate, you will play a crucial role in driving the growth of our business... Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu Key Responsibilities: Prospecting and Lead...
. Diagnose and trace various networking and connectivity related issues. Collaborate with other Support team members to resolve..., and Customer IT groups to support Windows Server & IIS related activities and projects. Documentation: Maintain up...
. Diagnose and trace various networking and connectivity related issues. Collaborate with other Support team members to resolve..., and Customer IT groups to support Windows Server & IIS related activities and projects. Documentation: Maintain up...
support team in providing exemplary technical support to our clients. You will be responsible for end-to-end operations... for over 6 years. Should be a solid people lead with people connect Monitoring team performance and developing feedback reports...