Tiers 1 and 2 help desk support including hardware and software diagnostics and resolution, as well as telecom... as it relates to business impact. Manage customer usernames and passwords for all systems under the Subcontractor’s control...
and motivated Tier II Service Desk Specialist for a Full-Time position. Job Summary: The Service Desk Specialist must possess... or exceeds SLAs. Documents, tracks, and monitors tickets to ensure a timely resolution. Provides second-tier support to users...
, tracks, and monitors tickets to ensure a timely resolution. Provides second-tier support to users’ applications or hardware... Certification Knowledge Requirements: Must have at least 2 years of current experience in participating in a desk-side support...
Overview: The Senior Tier 1 Help Desk Specialist is responsible for providing exceptional customer service..., escalating complex issues to Tier 2 support or appropriate departments when necessary. Qualifications: Required: Bachelor...
Overview: The Tier 1 Help Desk Specialist is responsible for providing exceptional customer service and support... manner. Handle and resolve customer complaints or concerns, escalating complex issues to Tier 2 support or appropriate...
Cyber Security Operations Specialist I/Tier 1 Job Category: Information Technology Time Type: Full time... Opportunity: As the Cyber Security Operations Specialist, you will provide CSOC Tier 1 services, which is 24x7x365 coordination...
, structured customer care environment. Ability to support multiple servicing across payment processing products. Support..., Caregiver Support Program, & an Adoption Assistance Program Career development and training opportunities 2 weeks PTO, plus 7...
Tier 2 Help Desk Full Time Fort Huachuca, AZ Secret Referral Bonus: $500.00 Job Description: The KMI... Specialist requires a working knowledge of basic computer support, technical telephonic support, Microsoft Office applications...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... to email, chat, ticketing system, and all applicable queues. - Handles customer support requests that cannot be solved by Tier 1...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... to email, chat, ticketing system, and all applicable queues. - Handles customer support requests that cannot be solved by Tier 1...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... to email, chat, ticketing system, and all applicable queues. - Handles customer support requests that cannot be solved by Tier 1...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... to email, chat, ticketing system, and all applicable queues. - Handles customer support requests that cannot be solved by Tier 1...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... to email, chat, ticketing system, and all applicable queues. - Handles customer support requests that cannot be solved by Tier 1...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... to email, chat, ticketing system, and all applicable queues. - Handles customer support requests that cannot be solved by Tier 1...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... to email, chat, ticketing system, and all applicable queues. - Handles customer support requests that cannot be solved by Tier 1...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... to email, chat, ticketing system, and all applicable queues. - Handles customer support requests that cannot be solved by Tier 1...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... to email, chat, ticketing system, and all applicable queues. - Handles customer support requests that cannot be solved by Tier 1...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... to email, chat, ticketing system, and all applicable queues. - Handles customer support requests that cannot be solved by Tier 1...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... to email, chat, ticketing system, and all applicable queues. - Handles customer support requests that cannot be solved by Tier 1...
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... to email, chat, ticketing system, and all applicable queues. - Handles customer support requests that cannot be solved by Tier 1...