(Escalation) support via the telephone, email and chat. Provide a high-level of customer service and support to ensure... each customer feels they are getting the attention they need and the IT support for problem resolution. Responsible for recording...
relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction... to provide support to fires planning processes. Requirements Conditions of Employment Appointment may be subject...
. Duties Provide continuous technical support to all facets of CNMF operations. Leads proactive, compliant, and effective.... Provides operational-level technical and functional expertise in support of the development of USCYBERCOM and other Combatant...
of technical control guidance related to the use of Global Resources in support of Cyberspace Operations. Identifies and makes..., which may include evenings, weekends, and/or holidays, and may be required to work overtime. Work may occasionally require...
team to organize planning sessions that elicit ideas for improving customer service and support. (3) Oral Communication... to support USCYBERCOM J8 PPBE processes. Develops resource tables, cleans and manipulates data to support the POM, BES...