(Escalation) support via the telephone, email and chat. Provide a high-level of customer service and support to ensure... each customer feels they are getting the attention they need and the IT support for problem resolution. Responsible for recording...
(Escalation) support via the telephone, email and chat. Provide a high-level of customer service and support to ensure... each customer feels they are getting the attention they need and the IT support for problem resolution. Responsible for recording...
to work Tuesday - Saturday, 3PM-11PM. Training will take place during the day shift - this cannot be a second job Primary..., email and chat Provide a high-level of customer service and support to ensure each customer feels they are getting the attention...
a day shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 and 2 support Work with a small team... providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government...