You will love this job! **About this opportunity** The Service Delivery Manager (SDM) shall take ownership of the... customer relationship and ensure the accurate and proper delivery of Customer Support services as specified in the contracted...
of customer service and support to internal and external customers. **Responsibilities**:- Be the customer champion within Waters... opportunities for service parts and consumables (i.E., delivery times, root cause to returns, levels of safety stock, prepayments...
- Operational Service Management- Customer Relationship Management- Contract Management- AWS Cost Management- Service Level... execution of meaningful Operational Readiness Tests; - Develop comprehensive Service Delivery reports with a keen eye on what it...
_ _ - Maintaining positive relationships with customers. - Identifying customer needs and overseeing service delivery within the... ability to use business support software. - Strong customer service, project management, quality control skills and good resource planning...
, deliver data-driven insights, and create unmatched consumer and customer experiences. Our culture is guided by the PepsiCo... Services DevSecOps role will partner with IT, D&A, 3rd party providers and others to build a platform to support reporting...
customer communication skills- Able to work at an intermediate level with Excel- Fluent in English**Your Tasks**:In this role... the employee would be responsible for coordinating schedules with the customer, interfacing with out field SDMs in the...
looking for an **Customer and Sales Support Jr Manager** **Main Purpose** As Sales Support Leader ensure that exceptional operational services... delivery of tasks - Ensure delivery of accurate and timely data in accordance with agreed service level agreements (SLA...
for results (team workload management, team training and development, overall team customer service metrics); handle critical... customer escalations and drive issues to resolution; and assume ownership of the total customer support experience. Who You'll...
resources and tools are available for quality customer service delivery. - Develop and implement customer service policies...* Responsible for supervising customer service agents and other staff. Trains, coaches, and mentors employees...
, but also because we provide a differentiated and connected customer experience. Within CE&S, the Customer Service & Support (CSS) organization... to achieve more from their Microsoft investment. Within Customer Service and Support (CSS), our Digital Transformation Platform...
, is essential for ensuring communication to the KAM and Service Delivery organization for specific progress and support as well...**You'll love this role! **: We are now looking for a Customer Operations Manager (COM), to ensure...
and Customer Service plans- Define, monitor and deliver area OKRs; - Establish governance to disseminate "Voice of the Customer... Customer inside DiDi; - Contribute to supportive teams to ensure high customer service quality, performance, training...
interaction with 8 peers that are covering the remaining portion of Mexico areas, also with regional Customer Service Center....The Infrastructure Senior Manager is an intermediate level role responsible for driving LAN / WAN and help desk...
across all Managed Services clients worldwide.As Service Operations Manager, you will be responsible for managing Infor Managed Services... for service delivery. The number of customers in your scope will depend on the size and complexity of the contract. This role...
stakeholders (such as Client Executives, Service Delivery Managers, and the executive team) summary information regarding customer... for resource forecasting, monitoring of customer service activities, and evaluating of internal process needs - Provide internal...
environment to replicate customer issues. - ITIL aligned service delivery model with an understanding of SLAs, contract penalties... day, we power positive and productive interactions that drive customer loyalty, team collaboration and business success...
environment to replicate customer issues. - ITIL aligned service delivery model with an understanding of SLAs, contract penalties... day, we power positive and productive interactions that drive customer loyalty, team collaboration and business success...
and supporting roles**:- Support the Field Service Group in preparation of installations and software updates.- Provide... Service Engineering Manager.- Prepare and facilitate technical training programs for internal and external customers...
business metrics in terms of cost, quality, service, and delivery. In this role, you will develop, support, lead...Why CompuCom? (Overview): The Vendor Management manager role will be working closely with Solution Directors, legal...
their resourcing strategy and hiring plans. **Main activities**:- Delivery of a proactive recruitment service, becoming an integral... of an excellent customer service and proactively look for innovative ways to improve the service delivered to customers- Experience...