Discover your 100% YOU with MicroSourcing! Position: Customer Support Resolution Expert Location: Global One Building.... Your Role: Position Overview: As a Customer Support Resolution Expert at DShop, you will be a crucial member of our Customer...
Discover your 100% YOU with MicroSourcing! Position: Customer Support Resolution Expert Location: Global One Building.... Your Role: Position Overview: As a Customer Support Resolution Expert at DShop, you will be a crucial member of our Customer...
ability to communicate with internal customers and all levels of management in a non-technical manner Outstanding customer focus... and verbal communication, and customer management experience to handle global customers Work experience with interacting...
Job Title: L2 Application Support Specialist Your role: Clear Communication Skills & Understanding of Customer's needs... systems to provide development Release Management and defect resolution Utilizing inbuilt functionality in all customer...
Job Title: L2 Application Support Specialist Your role: Clear Communication Skills & Understanding of Customer's needs... systems to provide development Release Management and defect resolution Utilizing inbuilt functionality in all customer...
first level of support for resolution of customer and system incidents and in liaising with technologists and other agencies... in providing first level of support for resolution of customer and system incidents and in liaising with technologists...
first level of support for resolution of customer and system incidents and in liaising with technologists and other agencies... in providing first level of support for resolution of customer and system incidents and in liaising with technologists...
Job Title: Customer Success (Service) Associate Your role: Responsible for the day-to-day support of our customers..., day to day engagement with the companyu0027s customer base via phone, and email, covering Technical support ranging...
Job Title: Customer Success (Service) Associate Your role: Responsible for the day-to-day support of our customers..., day to day engagement with the companyu0027s customer base via phone, and email, covering Technical support ranging...
. Serves as Subject Matter Expert for Platform(s) or component(s). Guides understanding of customer requirements and impact... as a primary point of contact for the QA teams. Provide operational support escalation for QAed solutions Gather and present...
in code health, testing, and maintainability. Provide 3rd level escalation for production support issues and customer concerns... but will also help shape the future of our data management practices. The Senior Database Developer is responsible for production support...
. You must be able to translate the customer and process journey into workable proposals and user stories to support these initiatives... and development teams across all customer service and business systems to provide development Release Management and defect resolution...
arise. Serves as Subject Matter Expert for Platform(s) or component(s). Guides understanding of customer requirements.... Provide operational support escalation for QAed solutions Gather and present testing metrics and testing activities for the...
3rd level escalation for production support issues and customer concerns. Process automation design and application builds... Senior Database Developer is responsible for production support of all software and integrations developed by the Software...
support issues and customer concerns. Process automation design and application builds: Design, develop, and optimize PL/SQL..., you will: Management and support of database solutions: Perform optimization and tuning to support high transaction volume, complex query...
situations. Handle customer complaints and provide resolution for escalated calls. Need to have sound customer service skills... of TLs. Responsible for maintaining various matrices defined by the client. Independently handle, assist the customer...