About the Role: As an Associate Director of Customer Success, you will play a crucial role in fostering...: - Customer Satisfaction CSAT Score/ Periodic Feedback from customers - First-time resolution rate - Adherence to support SLAs...
main point of contact for customers, addressing any questions or concerns they may have- Provide ongoing support...-functional teams to ensure customer needs are met and issues are resolved promptly- Conduct regular check-ins and business...
and other related customer management tools. Desired Experience Previous experience in customer support, sales, or a related field.... Provide guidance and support to clients in utilizing our products and services effectively. Assist in onboarding new clients...
and support scalable products which already provide entertainment to millions of users and take them to the next level.... Job Description Key Responsibilities: Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential...
What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers... knowledge on metrics of Customer Support The role is aligned to our Service Desk Voice Support team which is responsible...
’s - Freight Correctors / Manifest corrector reasons / E-Commerce/ Auto rating/ other performance KPIs Customer Experience... and satisfaction level (includes liaising with Global Shared Service Centre) and strengthening customer relationship Execution...
Job Description: POSITION SUMMARY: Consumer Direct Associate will be responsible for ensuring that loan... excellent customer service by answering questions, addressing concerns, and keeping borrowers informed throughout the loan...
Main Objectives of this position: Deliver the highest levels of quality, be customer-oriented and create value... for customers as well as for Hapag-Lloyd. Function and duties: Analyzing data to identify trends in customer preferences...
:We are looking for a passionate and customer-centric individual to join our team as a Customer Success Associate. In this role, you will be the..., and product updates to ensure customer satisfaction. 2. Customer Support : - Act as the first point of contact for customer...
have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table...-makers and deliver tailor-made solutions that cater to the unique needs of each customer. Collaboration is key...
) and customer service best practices. Monitor customer feedback and make recommendations for improvements. Provide support... High school diploma or equivalent; associate's or bachelor's degree preferred. Previous experience in a customer service...
Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate..., and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve...
Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate..., and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve...
Job Purpose Under the direct supervision of a Program Manager (including Associate or Senior level) the Associate...) teams, Technical Services, and Quality Assurance. The Associate Project Manager is responsible for successful execution...
/Customer Support Bachelor's degree or higher from a top tier university Excellent fluency in (written and oral) English...This role is based at our Mumbai office at BKC. Candidates from Mumbai may apply* Job Summary: Associate - Network...
driven solutions and contribute to a team that supports various functions. As a Quant Analytics Associate in the Workforce... with delivering quantitatively driven solutions to support the core WFP functions (demand forecasting, capacity planning, resource...
THE ROLE At Hunger Inc. Hospitality, we’re looking for a Financial Planning & Analysis (FP&A) Associate who’s not just... leadership, highlighting trends, key metrics, and areas requiring attention. Customer Data & Analytics: Lead the analysis...
. The opportunity : Associate Vice President-TMT-SaT-SaT - TCF - Transaction Diligence - Mumbai TMT : Industry.... We help TMT companies create compelling employee and customer experiences, retaining skills and talent while achieving...
with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments... potential. Title and Summary Associate Managing Consultant, Digital Marketing, Mastercard Services Associate Managing...
addressing client problem statements and support process changes as needed. Exhibit Design Thinking and customer-centric problem... the right team. As a Client Service Associate within our team, you will partner closely with Technology, Product...