daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure... and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate...
and support. Gather and analyze customer feedback to improve products and services. Resolve any issues or conflicts that may arise... to achieve sales targets and expand the customer base. Collaborate with the marketing team to create promotional materials...
, you will be responsible for managing the CX-One cloud VoIP platform from an operational standpoint, ensuring that customer interactions... Implement and manage customer network connections to ensure smooth integration with the CX-One platform. Troubleshoot...
, operations, customer success, and other teams to ensure program alignment and support company-wide goals. Resource Allocation..., customer success, and other operational units to ensure programs are executed successfully, on time, and within scope...
and customer contact. Key Accountabilities: Develop and execute the strategic plans for the country to support high growth... infrastructure, leveraging shared services wherever possible. Lead in-country employees provide coaching and support employees...
to provide clients with exceptional technical support and customer service. Technical Expertise: Leverage deep knowledge of NICE... customer expectations, improving our processes and technology, and meeting company growth objectives. The TAM is responsible...
: While we're here to support you, we expect initiative. Can you find solutions independently, knowing when to seek help...: Your background matters less than your ability to perform. Whether you're an EA, operations specialist, or customer service pro, can...
Overview: Our Customer Service Representatives and Technical Support Representatives are vital members of our company.... You will field customer inquiries and find innovative ways to respond. You will have the chance to work in a highly collaborative...
shift through managing of workload and team members Proactively work with the management of People Services team to support... to our cultural elements: We are customer-focused We are technical experts We are inclusive We are fast-paced We are courageous...
a member of the Solutions Support Team that monitors and responds to end-users' reported system issues and incidents..., M365 (Excel, PowerPoint, SharePoint) CRM/ERP system. Your role and responsibilities: I. Support in System...
and tracking of inventory / supply levels of the assigned product class to support customer demand thru close coordination with the... within established guidelines to full support customer requirements and Company goals. Develop and execute action plans utilizing the...
to provide clients with exceptional technical support and customer service. Technical Expertise: Leverage deep knowledge of NICE... customer expectations, improving our processes and technology, and meeting company growth objectives. The TAM is responsible...
and tracking of inventory / supply levels of the assigned product class to support customer demand thru close coordination with the... levels (DSA) are maintained within established guidelines to full support customer requirements and Company goals. Develop...
companies: We are working with several clients looking to build out their Sales Operations team to support their go-to-market... actionable insights, establish efficient, repeatable processes, and deploy tools to support long-term scalability. The ideal...
IT challenges to help match AvePoint products and support services to those needs. If youre driven and eager to hit the... from you! Your responsibilities will include: Researching, identifying, and qualifying potential customer organizations and prospects Positioning...
Role Summary/Purpose: The Performance Specialist for Customer Solutions will be responsible for coaching both Quality... and Performance metrics. The role will interact directly with Frontline Associates within Customer Solutions by analyzing individual...
and improve overall customer experience. Support ad-hoc projects and initiatives per business needs. Qualifications BA/BS degree... role who is responsible for handling escalations and complex cases within the Customer/Seller/Creator Service team. Roles...
: Ayala, Makati City Schedule: mid shift The IT System Support Analyst role involves providing technical support... issues and implement updates or patches. JOB RESPONSIBILITIES: Design system support strategies and procedures. Manage...
. What Will You Do As a Call Center Supervisor , you will motivate Customer and Sales Support agents within your team, driving them to achieve... in our Philippine Call Center in Quezon City. In this role, you will: Lead and inspire a team of Customer and Sales Support agents...
interpersonal skills with a customer service focus; Strong analytical and problem-solving skills; Results oriented; Proactive... here, and provide the support you need to achieve your ambitions. #JoinArcadis #CreateALegacy #Hybrid...