with team to implement changes to enhance efficiency and customer satisfaction. Stay updated on industry trends... CSM Drive standard support processes and best practices to enhance service quality partnering with external Capability...
, you will drive success by understanding customer use cases and crafting technical solutions utilizing the Informatica Data Management... and will support the Customer Success team through collaboration and supporting customer nurture activities to drive consumption...
) Certified Scrum Master (CSM) or SAFe Certified Certified Software Test Manager (CSTM) Certified AWS Cloud Practitioner ITIL..., and upgrade existing software. Gather, evaluate and document customer use cases and business process. Create technical...
with accountability to hiring manager (CSM or RM) § Responsible for new hire sign-off o Delivers new product and procedural field... with advanced technologies. You will serve as the lead for regional customer and employee education and training activities in...
Manager, ensuring all potential features and enhancements are thoroughly evaluated. Leverage market research, customer... or readiness issues that could impact the success of the launch, ensuring seamless handoff to customer-facing teams...