features to improve customer success. Churn, Contraction Mitigation, and Customer Health: Monitor customer health metrics...+ years in customer-facing roles, customer success/account management, and/or sales experience preferred. A customer value...
5+ years of experience as a Customer Success Manager working in the Software Industry with Large Enterprise Accounts... Customer Success Team are: (i) Customer Success Plan, (ii) Value Tracking, and (ii) Executive Business Reviews...
and help us create a world that works better. TeamViewer is looking for an experienced Customer Success Manager (CSM...) to join our Customer Success team. You will act as a functional expert of the TeamViewer Tensor product portfolio. Manage and oversee the...
Customer Success Manager to join our North American and work effectively with our international Customer Success team.... As a Senior Customer Success Manager, you will: Manage a portfolio of new and existing clients from onboarding to renewal...
5-10 years of experience as a Customer Success Manager working in the Software Industry with Large Enterprise Accounts... Customer Success Team are: (i) Customer Success Plan, (ii) Value Tracking, and (ii) Executive Business Reviews...
about building strong relationships and providing a best-in-class customer experience. Our Customer Success Managers (CSM) consult... to create a Success Plan, and ultimately deliver measurable ROI and customer results using Zendesk. CSMs align to a portfolio...
opportunity has arisen for a Manager, Customer Success to join our team! Our Customer Success team partners with customers... and dedication to coaching toward best in class Customer Success processes and behaviors will ensure consistent target achievement...
Job Description As a Customer Success Manager in the Global Scaled Customer Success organization, your responsibility... to one another and our customers, and desire to learn and grow. Your background: You have 3+ years experience working in Customer Success...
realize the value of their ServiceNow investment. Role Overview: As a Sr. Manager, Customer & Industry Workflow... better for everyone. Job Description Team Overview: The Customer Outcomes team at ServiceNow helps customers achieve their business goals by providing...
realize the value of their ServiceNow investment. Role Overview: As a Sr. Manager, Customer & Industry Workflow... better for everyone. Job Description Team Overview: The Customer Outcomes team at ServiceNow helps customers achieve their business goals by providing...
, you are enamored with how the internet works. You will work closely with the Customer Success Manager (CSM) as well as every... other team at Cloudflare, from Sales and Product to Engineering and Customer Support. Customer success will drive you through the...
, and even improve their customer experiences. With a team of over 400 Lumies spread across 9 offices (Lyon, Paris, Lille, Sophia.... Define and manage KPIs to determine the success of our portfolio of strategic tech partners Work closely with Product...
is a 'Customer Value' oriented business. As such, the Customer team is critical to our success. Our team consists of Account... Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together...