and escalate matters to the CTO. o Support primary Customer Success Engineers for customers and sites. o Offer support... customer satisfaction and retention. o Monitor and report on key customer success metrics. o Willingness to travel...
address customer needs, integrate with existing environments, and enhance IT monitoring capabilities. Customer Engagement... proposals, including solution architecture diagrams and deployment strategies, tailored to customer needs and the defined scope...
better analyse and understand the customer user journey and their travel intentions, to better curate better optimisations and user... keystone projects may involve, personalisation, predictive customer lifetime value, travel persona segmentation and propensity...