in this role: Fluent Chinese and English (C1/Advanced level, both) At least 1-2 years of experience in customer success-related... SaaS, Software, or Hardware solutions? Join our team as a Customer Success Specialist today and thrive in a multicultural...
: Fluent Chinese and English (C1/Advanced level, both) At least 1–2 years of experience in customer success-related roles..., or Hardware solutions? Join our team as a Customer Success Specialist today and thrive in a multicultural and multilingual...
, and . We're proud to be featured on among the fastest growing companies by . About the Job As a Chinese Customer Success..., and be exposed to all the product teams and customers. Through all the intensity of Customer Success, you will be the expert...
. Conduct transaction monitoring to analyze customer service content to evaluate the success of interactions. Assess customer... and proactive Customer Service Analyst to join our Service Excellence team. In this vital role, you will be responsible...
-job-customer-success-executive-accounting-software] Show more Show less...' satisfaction to the next level, we want you to be part of the success story in building the best accounting software in Southeast...
' satisfaction to the next level, we want you to be part of the success story in building the best accounting software in Southeast... calls. Obtain strong product knowledge in order to resolve customer's queries effectively. Go the extra miles to understand...
Job Responsibilities: 1. Identify renewal opportunities based on historical customer orders, follow up with existing... in Chinese and English as working languages. Experience in IT-related industries such as cybersecurity, cloud services, SaaS...
requirement to be at the office 2 days a week. Strong communication skills in both spoken English and Chinese, with comfort...
are valued, and your unique perspective fuels our collective success. As part of our global team, you&aposll thrive... solving complex problems or driving bold innovations, your growth is our success, and together, we'll create the conversations...
, customer-centric attitudes, and the ability to communicate effectively in both English and Chinese (Cantonese & Mandarin... in English and Chinese (Cantonese & Mandarin). Strong customer experience skills and knowledge of specific system application...
, Customer centric thinking, Customer experience, Digital fluency, English Language, Mandarin Chinese Language, Resilience... Asia Pacific region. Key to our team's success is a dynamic, high-skilled and diverse team of professionals based...
narratives and maintaining databases Able to precisely summarise, translate news titles and articles from Chinese to English..., with a shared purpose of value-adding to the clients Who You Are: Strong proficiency in Chinese (for translations into English...
, organize, and analyze customer research metrics to inform critical business decisions. Your duties will encompass data..., making significant contributions to our expanding organization&aposs success. What You&aposll Do: This is a remote work...
in Cantonese Customer Service Customer Support Customer Experience Customer Feedback Customer Success CRM (Customer Relationship...Mohon Kelayakan Job Title: Customer Service Representative Candidate must possess at least a SPM. Immediate...
-to-day operational tasks under CX team’s portfolio. Assist in preparing reports. Taking ownership of customer success... or Customer Support. Fluency in written and spoken English and Malay. Fluency in Chinese will be a huge added advantage...
. Collaborate with the Customer Success leadership to address quality issues and implement corrective actions. Training... benchmarks and develop metrics to measure the effectiveness of the Customer Success team. Track and report on key performance...
tasks under CX team&aposs portfolio. Assist in preparing reports Taking ownership of customer success metrics... long-term by having a customer obsession We are looking for a customer centric individual who has a knack of continuous...
-to-day operational tasks under CX team's portfolio. Assist in preparing reports. Taking ownership of customer success... or Customer Support. Fluency in written and spoken English and Malay. Fluency in Chinese will be a huge added advantage...
leader with a knack for driving success in a multicultural environment? This role is responsible for leading the customer... and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: Agoda's Customer Support Team...
in Mandarin (50% of our clients are Chinese) Strong background in property market analysis Demonstrated success in luxury... at showrooms and sales galleries Build and maintain strong relationships with potential customers Handle customer complaints...