Center Training Specialist II is responsible for conducting functional training Customer Solution Center (CSC) staff... in training needs and improvements. Conducts training for Customer Solution Center staff in customer service, product operations...
Center Appeals and Grievances (A&G) Specialist II will receive, investigate and resolve member and provider complaints... communities and residents and to support the safety net required to achieve that purpose. Job Summary The Customer Solution...
Center (CSC) Audit Readiness Specialist II is responsible for the execution, oversight, and monitoring of the guidelines... procedures for Customer Solution Center departments to ensure readiness; including identifying and defining issues, developing...