To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...
customer support to our corporate customers, including end-to-end management of customers' orders and requests Respond...
Perform data processing and transactions on WMS (warehouse management system or customer's system. Communicate... billing reports to our customers as well as service agreements. Attend to customer's enquiries & complaints when...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
Answering incoming phone calls and make appointment for customer. Receiving and sorting daily mail. Directs visitors... skills Excellent communication, interpersonal, and customer service skills. Competitive remuneration package...
Attend to customer enquiries (Via incoming call, fax, walk in and email) Attend to walk in customers Process order... transaction in Navision system Time management for export orders within delivery lead-time. Providing proactive customer...
Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customer orders... Respond to customer queries and concerns with the aim of achieving excellent service standard Follow up promptly...
Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively... problems. All customer service request and any follow-up interaction is logged into CRM accurately and timely. Assist in...
charge of closing of work orders and invoicing to customer Maintain SOP/Work Instruction for customer service process Track... arrangement for warehouse export overtime for shipment when needed Answer any customer query Coordinate with inter department...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...
Enhance customer experience through good customer service and ensure the smooth running of customer service counter operations.... Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
Enhance customer experience through good customer service and ensure the smooth running of customer service counter operations.... Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in...
for providing quality service for total customer satisfaction Build and maintain good relationships with customers Maintain proper...
Enhance customer experience through good customer service and ensure the smooth running of customer service counter operations.... Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting in...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...