experience is not a 'must' but would be a distinct advantage. Required Interpersonal Skills: Customer Service orientation... of continuously improving the customer support experience Maintain and improves quality of service by sharing suggestions...
customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure... prompt and accurate order processing and delivery. Escalating customer feedback as required. Identifying opportunities...
applications, SAP knowledge would be an advantage Proficiency in both written and spoken English and Korean/Japanese/Vietnamese... endeavors aimed at enhancing efficiency and productivity within the Shared Service Center by collaborating effectively...
portal. Coordinate with local customer service team on billing matter. Update daily report on invoice upload statistic... them in cashbook Notify customer service & salesperson of incoming funds. Assists in monthly accounts closing including...
Execute work in accordance with the service management framework by providing timely and excellent customer service... and writing skills Experience working in an SAP work environment Preferably with additional language skill. Eg: Japanese, Korean...
customer service. Stakeholder Management Develop and maintain working relationships with customers to ensure that solutions... with additional language skill. Eg: Japanese, Korean, Thai, Vietnam (optional based on portfolio) Knowledge and experience of MS...
Execute work in accordance with the service management framework by providing timely and accurate customer service... with additional language skill. Eg: Japanese, Korean, Thai, Vietnam (optional based on portfolio) Knowledge and experience of MS...
management framework by providing timely and accurate customer service. Stakeholder Management Develop and maintain working... with additional language skill. Eg: Japanese, Korean, Thai, Vietnam (optional based on portfolio) Knowledge and experience of MS...