Responsibilities: Lead and mentor the support team to achieve high performance and professional growth. Develop... and enhance self-service tools to empower customers and reduce support dependency. Improve first-contact resolution rates...
reimbursements for client visits/entertainments. ROLE As a Customer Success Partner (Female) - based in Johannesburg... duration of 12 months with leave benefits and renewable based on performance. RESPONSIBILITIES Customer Relationship...
a motivated leader to join our team as a Customer Service Team Lead. In this role, you will empower and coach a team of agents... they have the tools and knowledge to succeed. If you are passionate about leadership, customer care, and team success, this position...
a motivated leader to join our team as a Customer Service Team Lead. In this role, you will empower and coach a team of agents... they have the tools and knowledge to succeed. If you are passionate about leadership, customer care, and team success, this position...
, regulatory environments) Certifications or qualifications in Client/Customer Success, project management or related areas... to and prioritize customer needs to drive value realization and build trusted partnerships o Success planning - Build measurable...
, regulatory environments) Certifications or qualifications in Client/Customer Success, project management or related areas... to and prioritize customer needs to drive value realization and build trusted partnerships o Success planning - Build measurable...
communication, Customer Service, Returns/refusal management etc) Lead the supply chain agenda in internal cross-functional forums...Job Description : Job Title : Customer Service Representative About us With over 200 brands sold in nearly 180...
an exceptional customer service professional to join our team as a Customer Care Specialist. In this role, you will provide technical..., making the customer feel valued. Work closely with your Team Lead to meet Key Performance Indicators (KPIs...
an exceptional customer service professional to join our team as a Customer Care Specialist. In this role, you will provide technical..., making the customer feel valued. Work closely with your Team Lead to meet Key Performance Indicators (KPIs...
solutions across the Nexio services portfolio. that support the Customer requirements and business objectives. The solution... levels of profitability to meet the Nexio objectives. This role requires the provision of service solutions, in support...
solutions across the Nexio services portfolio. that support the Customer requirements and business objectives. The solution... levels of profitability to meet the Nexio objectives. This role requires the provision of service solutions, in support...
a Service Desk Manager to lead our remote service desk team. This leader will be the cornerstone of our IT support operations....Key ResponsibilitiesLeadership & Strategy:Inspire and lead a 24/7 remote service desk team with clarity, direction...
Product Owner to lead the digital product commercial initiatives and drive the success of our campaigns and products . The..., and conversion data, and the ability to translate data insights into actionable marketing strategies. Customer Relationship...
Services industry is seeking a dynamic and innovative Product Owner to lead the digital product commercial initiatives... and drive the success of our campaigns and products . The ideal candidate will have strong digital marketing expertise, digital...
architecture Knowledge and Skill Strong analytical and problem-solving ability Strong customer service orientation... customer expectations Interpersonal and relationship management Relating and networking Analysing analytical thinking...
by maximizing service and/or product offerings and building relationships to ensure that the customer is at the centre of the... of financial regulations Apply a customer-centric approach that focuses on creating a positive experience for the customer...
software-based(SaaS) products. We service over 1000 clients of varying sizes, each with their own unique IT requirements... role where you will have the opportunity to work on challenging projects, lead a team of developers, and contribute to the...
of driving sales through strategic planning, effective prospecting, and exceptional customer service. Stock Management..., and ensure exceptional customer service that builds lasting relationships. Optimise Stock Management: Manage inventory...
Quality driven/ customer service orientation Accountability Creativity Strong detail orientation Time..., YONDER has evolved to become a full-service digital agency, and whilst we continue to provide high quality 360-degree digital...
operations Focus on Customer Experience and improving Customer Satisfaction, lead team in pursuit of Customer experience... facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace...