Service Representative Lead is responsible for answering incoming calls with questions regarding Optum Salt Lake County...+ years of Customer Service experience working with the insurance, medical, behavioral health setting or financial technology...
Service Representative Lead, you'll compassionately deliver an exceptional experience to between 50 to 70 callers per day... of Customer Service Representative (CSR) experience OR 1+ years of experience in an office setting, call center setting or phone...
of experience in A / R, Billing, and Customer Service, Insurance, OR Healthcare Medical terminology acumen and experience.... The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits...
and support to customers, and practice superior customer service skills in all lines of communication. They may load member... to department expectations for answering calls and providing friendly customer service Follow established procedures to maintain...
, and practice superior customer service skills in all lines of communication. You may load member or group data into the enrollment... superior customer service skills in all lines of communication. You may work with various types of member correspondence...