for a second interview, this time joined by either the Service Line Director, or a Senior Operations Manager, to discuss further... - which is one of the fastest-growing Service Lines at Keywords Studios. Player Engagement provides technical support, community management...
colleagues are experts in human understanding. With expertise covering brand, innovation, creative, media, commerce and customer... with audiences and how to win with consumers and customers. ASSOCIATE RESEARCH MANAGER Manila, Philippines Role...
reviews with the Client. The Team Manager will also handle Customer Escalations, root cause analysis and driving new... experience from a BPO/Call Center/Shared Services Customer Service and Sales industry Demonstrated understanding of call center...
with the Client. The Team Manager will also handle Customer Escalations, root cause analysis and driving new initiatives... Services Customer Service and Sales industry Demonstrated understanding of call center/customer service environment and a good...
to thrive in fast-paced, dynamic work environments Experience in customer service, BPO, healthcare, or IT industries... each year 2,700+ leadership training courses A Glimpse into Your New Role We are seeking an Operations Manager to lead...
experience in Sales and Retention is required Previous experience in a Technical Support and Customer Service role is preferred...: To create conditions wherein people can thrive! As a Team Manager, you will provide support, coaching, feedback, process...
: Ensure Brand Compliance: Uphold the brand’s global standards in food quality, service, and customer experience, ensuring... service, promptly address customer issues, and implement strategies to improve satisfaction. Monitor Financial Performance...
experience in Sales and Retention is required Previous experience in a Technical Support and Customer Service role is preferred.... Our Mission: To create conditions wherein people can thrive! As a Team Manager, you will provide support, coaching, feedback...
, and friendly communication style and customer service attitude. Strong written ability and experience working with managers... into Your New Role The Success Operations Manager will directly supervise, coach, develop and motivate the team. The...
Training Manager The Training Manager is primarily responsible for the Client relationship and execution of client... expectations within the training environment. The top focus of the Training Manager is to identify training needs based on gap...
to cost savings and service improvement Customer Service / Client Relationships: Evaluate service response time... Manager must be a team player and work with other members of the team to meet all key performance indicators as set out in the...
timely fulfillment, customer service, and promotional execution. Ensure compliance with all marketplace guidelines...Overview KDCI Outsourcing is looking for a highly skilled E-Commerce Account Manager to join our growing team...
Job At Acxelsus, we are looking for a Business Development Manager to join our team. As a Business Development Manager... Strategy: Develop a growth strategy focused on financial gain and customer satisfaction. Market Research: Conduct research...
across the customer-ASC relationship. Facilitate, coordinate, and guide local customer service teams (OAM, CCAM) for optimized... on corrective actions. Assess ASC and customer performance against defined KPIs and service levels, utilizing Salesforce...
Handling: Work with customer service, sales, R&D, and QA to resolve customer complaints in a timely manner. Reporting: Provide... competition. Skills/Abilities: Equipped with skills in presentation, negotiation, product application, testing, customer service...
. Responding to comments on each of our accounts. Overseeing customer service provided via social media. Analyzing data...Social Media Manager RESPONSIBILITIES: Running company social media advertising campaigns. Formulating written...
Senior Workforce Manager: owns the culture, delivery, direction, and impact of the WFM team to the clients and Transcom...; ensures client/customer goals are met by analyzing work requirements/expectations, variables, volume, and staffing...
Develops strategies to boost the company's branding. Conducts market research to understand the customer needs, target... & Paternity Leave Mid-Senior Level / Manager Sales and Marketing Human Resources 1 opening Bachelor's degree graduate...
+ years of BPO, customer service, support, training, and quality experience will be an advantage Proficiency in spreadsheet... into our system and ensuring they meet our standards and exceptional service to our customers. You will work with different teams...
quality assurance checks to maintain service standards. Review customer complaints and identify areas for improvement... of experience in customer service, account management, or a similar role. Strong verbal and written communication skills...