JOB DESCRIPTION Customer Service Manager We are seeking a dynamic and experienced Customer Service Manager to oversee..., and implement strategies to increase efficiency. Qualifications: At least 3 years of experience in Customer Service in a BPO set up...
Qualifications: Proven working experience as a business development manager, sales executive or a relevant role in offering a BPO...Job Responsibilities: Develop a growth strategy focused both on financial gain and customer satisfaction Conduct...
BPO account management and a passion for exceptional customer service. Primary Responsibilities: Client Coordination...The Account Manager will oversee key client accounts, ensuring services are delivered successfully and align...
Competition & Market trends in BPO industry 5+ years of experience as Director/AVP,GM/Head Customer Contact Center Operations, in...OBJECTIVE OF ROLE Job Position : General Manager Operations (Site Leader) - Travel Business, Profile : Prefer Diversity...
, Email, Back office, WFM, Training, Quality, Resourcing, Customer Service, Sales etc.) Partner with Global Leadership, key client... across Voice, Chat, Back-office and other Omni channel Digital BPO Customer Operations Experience in effective P&L management...
to delivering high-quality work to our clients. Position Overview We are seeking an experienced BPO Team Manager to lead our Order... primary point of contact for stakeholders across departments, including sales, logistics, and customer service. Ensure...
Job Title: BPO Quality Assurance Manager Company: Valor Global Location: SOUTHWOODS, BINAN, LAGUNA Position Type: Full...-time Overview: As the BPO Quality Assurance Manager at Valor Global, you will be responsible for leading the quality...
JOB DESCRIPTION BPO Manager We are seeking a dynamic and experienced Customer Service Manager to oversee a team... strategies to increase efficiency. Qualifications: At least 3 years of experience in Customer Service in a BPO set up...
Manager (Healthcare) Responsibilities: Manages operations for Customer Service/Tech Support - Voice and Non- Voice Perform... Manager: 1 year (Preferred) Healthcare: 1 year (Preferred) Technical support: 1 year (Preferred) Customer Service: 1 year...
field. Intermediate to advanced expertise in Microsoft Excel is required. Strong customer service domain experience... and excellent people management skills Related experience working as a BPO manager for a minimum of 3 years Managed at least 150...
to advanced expertise in Microsoft Excel is required . Strong customer service domain experience and excellent people management... skills Related experience working as a BPO manager for a minimum of 5 years Managed at least 300 head counts...
. Proficiency in cross-functional collaboration to achieve business goals. Core Values & Behaviors: Strong customer service.... Location: MOA (Pasay), Philippines Pay range: PHP 75,000 to 85,000 Package Reporting To: Senior Manager/AVP Key Requirements...
that provides service in Information technologies that specializing customer service, strategies and social media. The...: Procurement & Logistics Manager Industry: BPO Location: Mandaluyong City Salary: Php 150,000 Work Set up: On-site / nightshift...
Excellence in a contact service environment: 3 years (Required) BPO/KPO: 3 years (Required) facilitating problem solving workshop...Job Title: Process Excellence Manager Work Set-up: Onsite (Science Hub 2 Mckinley Hill Taguig/Makati) Shift Timings...
, training, and managing professionals with expertise in basic roles such as Virtual Assistants and Customer Service/Tech Support...Paragon is a Business Process Outsourcing provider (BPO). We help companies build an offshore workforce by recruiting...
. Excellent communication and negotiation skills. Strong knowledge of BPO services, including customer service, technical support... within the BPO sector Lead, mentor, and manage a team of sales professionals, providing guidance and support to achieve...
is required . Strong customer service domain experience and excellent people management skills Must have excellent verbal and written English... a leadership position in the BPO Industry. Bachelor's/College Degree in any field. Managed at least 300 head counts...
range from customer service, SAAS support, accounting, VAs, IT support and development and more. Our focus is on bringing the highest...General Summary: Concert8 is a Canadian based BPO with our primary operations located in Manila. We have a history...
targets, handle and manage customer and client escalations Monitor calls and email transactions on an ongoing basis..., customer needs and company related issues, changes or actions. Provide support to the Operations Leader on special duties...
. Excellent communication and negotiation skills. Strong knowledge of BPO services, including customer service, technical support... with excellent communication and negotiation skills With strong knowledge of BPO services, including customer service, technical...