Customer Service Excellence Manager is responsible for ensuring the smooth and regionally aligned running of all operations... and implementing customer-centric strategies, driving process improvements, and fostering a culture of excellence within the team...
of customer experience together. Job Title: Sr. Manager – Finance Operations Excellence, Finance Shared Services Location...: Manila, Philippines Position Summary: The Sr. Manager will oversee the day-to-day operations of the Operations Excellence...
is seeking a dynamic and goal-oriented person to join us as Senior Manager for Service Excellence. We are a group of driven... recommendations to drive business impact through improvements in cost, customer experience, and demand management. Sr. Manager...
is seeking a dynamic and goal-oriented person to join us as Senior Manager for Service Excellence. We are a group of driven... recommendations to drive business impact through improvements in cost, customer experience, and demand management. Sr. Manager...
detailed process documentation. Assist Customer Service and Commercial teams in ensuring operational compliance for third... using tools like Draw.io or CAD. Service & Compliance Support initiatives focused on service improvement through...
anchored to drive operational excellence and service satisfaction of its customers and stakeholders. Main Tasks / Important... closely with business manager and process excellence lead to optimize people, process, technology and drive improved CPS...
innovation and digitalization. As a Customer Service and Admin (CS&A) Team Lead , you will be responsible for... The Customer... Service and Admin Organization in the Frontline comprising of the Customer Service (callouts, inbound queries and outbound...
innovation and digitalization. As a Customer Service and Admin (CS&A) Team Lead , you will be responsible for... The Customer... Service and Admin Organization in the Frontline comprising of the Customer Service (callouts, inbound queries and outbound...
The Customer Service and Admin (CS&A) Team Lead is responsible for the Customer Service and Admin Organization in the... Frontline comprising of the Customer Service (callouts, inbound queries and outbound surveys and core 3 nurturing), Customer...
Senior Customer Success Manager. You will assume a key role as a champion for our enterprise customers. As a trusted advocate... are reference-able for new sales prospects Operational excellence and ongoing improvement of managing and maintaining up-to-date customer...
Customer Success Organization focuses on our most strategic customers, primarily covering our Cybersecurity as a service... offering. The Customer Success Manager (CSM) will have a portfolio of accounts as well as serving as an “on-demand” CSM...
Customer Success Organization focuses on our most strategic customers, primarily covering our Cybersecurity as a service... offering. The Customer Success Manager (CSM) will have a portfolio of accounts as well as serving as an “on-demand” CSM...
provide customer excellence and sustainable growth across your scope of responsibility. Utilizing your strong forwarding... + market knowledge, you will drive service improvement activities to ensure customer satisfaction with our products, services...
overall customer service meets and exceeds the acceptable standards of the clients Support CSM to drive operation excellence... and managing the delta between customer expectations and GF performance Perform Client Service and Control Tower function to ensure...
Title: Service Delivery Manager Work Setup: Full-time, Office-based (Ermita, Manila) Pay: PHP 80,000 - PHP... 90,000 per month Are you a natural leader who can build and improve an office culture dedicated to providing spectacular service...
and improve service quality. Monitor market trends to identify new opportunities and enhance service offerings. Oversee customer..., and implement cost-effective solutions. Lead and train a team to ensure high service standards and operational excellence...
Service Manager III Background on what ING is about (Generic ING background): ING Hubs Philippines (ING Hubs PH... and customer service Skills & Competencies: Problem Solving skills -Ability to quickly adapt and implement effective solutions...
Lead Excellence in IT Service Delivery: Become Our Senior Manager! Job Summary As a Senior Manager IT Service Delivery... standards. This role involves managing a team of IT professionals, developing and implementing service delivery strategies...
performance and compliance. Customer & Partner Engagement Build strong relationships across functions to understand service... Manager, HR Services leads our global Employee Helpdesk, delivering exceptional HR support to Equinix employees. This role...
with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda... of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected...