occasional overtime, based on the business need Preferred Qualifications: 2+ years of Telephonic Customer Service experience... Advocate4Me members Assists with behavioral health questions and escalations regarding benefits, referrals, claims, appeals...
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers..., providing product & service information and resolving technical issues. The Customer Service Specialist at Front Porch Pantry...
Who you are: You have 5+ years of Customer Relationship Management experience under your belt... and modern tech stack with a collaborative team, where you will have a direct impact on the customer experience. Does...
clients we serve. The Client Success Incident Manager supports this mission by providing excellent customer service... will oversee incident escalations for its home health and hospice clients. This exciting opportunity will allow HCHB Client...
make a difference, we want to talk to you! “A Day in the Life” The Service Desk Supervisor role will act as the first... escalation point prior to escalating to the IT Service Manager and should be comfortable acting as the escalation point...
exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may... customers including public sector. Key job responsibilities - Manage customer opportunities from start to finish...
for overdelivering on the customer experience at our service locations. The ideal candidate will possess the technical acumen and the... ability to provide a strong level of customer service. If you're able to think quickly on your feet, love to solve operational problems...
will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate... will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly...
context, and the priority of the account Supports new service or new account readiness review escalations Orchestrates end...Account Service Manager - Public Sector Location: • Austin, TX preferred • Dallas, TX possible The SM role supports...
for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the... technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet...
firm that accelerates business transformation and builds valuable customer experiences. Credera works with the... to development to deployment and responsible for first level escalations. Architects are expected to maintain an ongoing...
procedures and medical terminology Knowledge of front office customer service levels Knowledge of medical equipment... per year About the Role: The Patient Service Representative assumes a pivotal role in our practice relating directly...
and dispatching/scheduling field service resources, you will play a critical role in ensuring seamless coordination between customer..., and a customer-centric approach to optimize service delivery and provide an exceptional customer experience. Company Overview...
as a point of contact for customer escalations in your specified region Lead and drive quality and continuous improvement.... You will be responsible for ensuring great customer satisfaction at our Certified Network locations. This role will require the establishment...
Management Customer Service Management Process Simplification Required Qualifications: Either Series 7 and 66 licenses... relationship management activities and developing, implementing, and monitoring the team's client service model. Job expectations...
escalations from the IT Service Desk Team. This role will report to our Supervisor Desktop Support.... Within End User Services, Service Desk specialists rely on you as an escalation point to help remediate ongoing technical issues...
, and a collaborative attitude when addressing escalations from the Desktop and IT Service Desk Teams. This role will report to Supervisor... 3 application support for our external clinicians on a number of applications. You will take direct escalations...
to drive modernization, automation, self-service that aligns with customer expectations and drives client satisfaction... performance productivity while maintaining quality service in all areas of customer service. Develop efficient and effective...
healthcare evaluation. You will work diligently to meet department productivity, quality, and customer service goals. This role..., handle time, and productivity using designated reporting systems. Report member complaints and escalations immediately...
/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through... customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical...