and business practices. Qualifications Graduate of any 4-years course. At least one (1) year experience in customer service.... Job Category: Customer Service / Operations Posting End Date: 29/04/2025...
Support Agents are delivering a high level of customer service within Product Support guidelines. Determine appropriate... agents. They create materials for live session facilitation or LMS self-guided courses to efficiently close knowledge gaps...
, passionate and has a financial and service delivery background with hands on mentality within the department of Business Partner... Partner Services capability plays a vital role in managing and enhancing the service experience, maintaining...
relationships. We stand by our eco system of suppliers and buyers to service the end customer. An open & informal start-up... and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents...
We have partnered with a company with a young and passionate organization dedicated to delivering an efficient and unrivaled service... customer billing. The ideal candidate will have a strong attention to detail, excellent organizational skills, and the ability...
sessions. Ensure that Product Support Agents are delivering a high level of customer service within Product Support guidelines... and others to determine the training needs of the agents. They create materials for live session facilitation or LMS self-guided courses...
agents Ability to maintain and practice high standards of customer service Ability to work independently and in a team..., to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally...
STAKEHOLDERS: · Internal: Corp Sol, Customer Service · External: BPO agency, Metrobank partners, Insured members...MAIN PURPOSE OF THE JOB: Evaluates and monitors sales calls of agents to ensure that quality and performance...
STAKEHOLDERS: · Internal: Corp Sol, Customer Service · External: BPO agency, Metrobank partners, Insured members...MAIN PURPOSE OF THE JOB: Evaluates and monitors sales calls of agents to ensure that quality and performance...
)” “How do we get our customers set up and using 8x8 product within minutes?” “How can our support agents resolve customer trouble... through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center...
highest technical level for all aspects of Operations service. Maintain the highest level of customer satisfaction... by resolving all tangible problems and concerns. Improves customer service quality results by studying, evaluating, and re...
Best Job Category: Customer Service / Operations Posting End Date: 30/03/2025.... Processes the following service requests in accordance with the company’s procedures, standards and guidelines: Advance Premium...
topics such as Customer Service, Retention, Product & System Training as well as Technical Training. You will be responsible... extra mile for the customer and our agents. Adapt quickly to any changes in the process. Ability to implement...
seminars Provides great customer service Graduate of any 4-year course Resident of Metro Manila and nearby provinces... Flexitime Performance Bonus Other: Travel Incentives (local and international) Quarterly Performance Bonus Agents...
that ensure that all objectives, brand values, product knowledge and troubleshooting are enhanced by the customer service... professional Willingness to work on a shift, including working on a holiday Knowledge of customer service practices...
of customer service practices and principles A focused attitude for solving customer’s issues quickly and comprehensively...● Monitoring and analyzing the overall quality of the contact center both customer- facing and non-customer facing...
, Quality Assurance, and Customer Service Agents, ensuring efficient operation in all aspects of the call center. Strategic... standards of customer service and continuous improvement. Coaching and Development: Provide guidance, training, and performance...
of customer service practices and principles A focused attitude for solving customer’s issues quickly and comprehensively...● Monitoring and analyzing the overall quality of the contact center both customer- facing and non-customer facing...
, Quality Assurance, and Customer Service Agents, ensuring efficient operation in all aspects of the call center. Strategic... standards of customer service and continuous improvement. Coaching and Development: Provide guidance, training, and performance...
, and troubleshooting training to all agents and evaluating the quality of response provided to inbound and outbound customer contacts via... knowledge and troubleshooting are enhanced by the customer service interaction Requirements ● Essential proficiency...