) and also responsible for dealing with complaints as well as anything escalated from our colleagues from the Contact Centre. Supporting... multiple areas of the National Lottery Role Responsibilities: Customer Services are a high performing team, accountable...
Responsibilities: Customer Services are a high performing team, accountable for a number of areas within Cust Ops (emails, letters... correspondence. Respond to Customers via letter / email Respond to Retailers via letter / email Deal with complaints...