Customer Support Team or requires in-depth investigation, coordination and follow-up with the customer and/or their service..., litigation, or relative experience 1 year experience in escalations, resolutions or claims Preferred Qualifications...
teams Assists Tier I agents with customer escalations Maintain Outlook email inbox, calendar, and tasks regularly... need Data entry Minimal Qualifications: High School Diploma or GED 1 year experience in a customer service role...
and service managers. Coordinate customer calls with regional sales managers to ensure needs of all customers in the territories... customer service skills, the ability to advocate for the customer and the company; Level of Independence: Works independently...
channels Triage email inboxes for department Provide excellent customer service over the phone and via email communication... or GED 1 year of experience in a customer service role Certification / License Knowledge / Skills / Abilities...
technical expertise to Installed Base teams to support design fixes and customer escalations. Engaging in all phases of new..., etc) and functional teams (service, program, etc) to define interfaces, requirements to enable development and prototyping. Lend...