to enhance service delivery. Monitor customer feedback and service metrics, contributing to the continuous improvement..., regulations, and industry practices. Excellent communication skills, both verbal and written, with a strong customer service...
to enhance service delivery. Monitor customer feedback and service metrics, contributing to the continuous improvement..., regulations, and industry practices. Excellent communication skills, both verbal and written, with a strong customer service...
Job Description Customer Service and Operations Supervisor/ Specialist (Air Freight + Ocean Freight) (40K-50K) (SDG...+ in Customer Service from freight forwarding ・ Strong master of freight forwarding operations, ocean and air documentation...
/ banks on any customer problems. ● Coordinate and support with other teams internally on related ops issues, e.g.... Requirements : ● Bachelor's degree in any fields. ● At least 1 year experience in operations field. ● Good analytical...
’ experience. Fresh graduates are also encouraged to apply Experience in Contact Centre, Banking or Customer Service environment...Job Responsibilities: Ensures highest standard of service delivery on personalized phone services to our customers...
based on rates, transit time, and customer requirements. Oversee and mentor the customer service team, fostering... best practices. Provide training and ongoing support to team members on airfreight procedures and customer service excellence...
Job Description Customer Service and Operation Manager (Air freight and Ocean freight) (70K-80K) (SDG-115578...) Job responsibilities Team Leadership - Oversee and mentor the customer service team, providing guidance and support to ensure high...
Job Description: Join our Team About this opportunity: Innovate, inspire and influence as a Customer Operations.... - Negotiation. - Service Delivery Business Understanding. - Customer Relationship Building. - Data Analytics. - Financial...
Lead the development and execution of the country’s service business. Implement the strategy for the service business... and achieve budgeted targets. Execute business development initiatives and improve customer-centricity, operational excellence...
and service transformation Omni-channel customer journey and experience design Operating model transformation Digital... structures, and business processes to streamline core operations' service delivery. Assisting in proposal development...
Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil... Job Description Job Descriptions : - Performing IoT service architecture design for IoT/M2M/MEC platforms and IoT/M2M/MEC Application - Implementing IoT / M2M / MEC...
for traces and customer service. Job Responsibilities: Assist the Tracing Supervisor to carry out relevant CS staff... in accordance with service standards and processes Deliver best in class customer service by fulfilling each customer’s unique...
customer’s varying needs and demands. Liaise with other departments and Operations on quick and efficient resolution... and prices. Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual...
in addition to supporting its customers in their decarbonization efforts. The Position Customer Service (International... (i.e.: Trading Hub) / external customer’s requirement and Source Plant’s capability. Follow Service Level Agreements (SLAs...
growing at a fast pace, will you “Dare to Grow” with us? YOUR ROLE Responsible for providing customer service... entry to advanced level technical and support regarding operations, such quotes and billing, tracking and trace, service...
in our people. Join us in creating a new standard for wealth management: About the Role The Customer Service Team Lead plays... Excellence: Streamlines and optimizes daily operations to enhance efficiency and productivity within the Client Service team...
Leading and managing the CX teams to focus on the key Customer Service Drivers: Easy to Do Business with Timely Delivery... on: Service delivery wins/Service failures. Work with the Product/Commercial/Delivery team to establish and strengthen customer...
and develop the Air Export customer service team to ensure efficient operations that align with customer requirements and company...Job Description Air Freight Customer Service Assistant Manager (40K-55K) (SDG-115480) Job responsibilities - Control...
for ensuring smooth and efficient operations of order fulfillment, shipping, and customer service across the region. Reporting..., South Africa and the United States. The Customer Service and Logistics Specialist for Southeast Asia will be responsible...
reports to address any delay Manage customer service operations and ensure customer satisfaction. Implement strategies... of over 8,000 employees, the company focuses on creating high-quality products and delivering excellent customer service. Its...