looking for a Customer Resolutions and Case Management specialist to lead investigations, manage case resolution for complex enquiries..., and drive improvements that prevent future complaints. As our Customer Resolutions and Case Management Lead, you’ll be the...
and externally) Contribute to lead / new opportunities identification during engagement (discussions) with the customer Bolster the...Job Description: Are you passionate about improving customer satisfaction and creating market stability? Look no...
and any other required information in the Customer Relationship Management (CRM) system, i.e. Salesforce. Attend weekly sales team meetings to: Review... relationship quality and key relationship development activities Review open customer issues, actively assisting in resolutions...