/call/email queries for MM/BB/LJ pre & post booking from the customers.- Respond to and resolve for customer service issues... with the highest quality and as per the metrics put in place.- Document all chats/calls with regards to customer queries...
for customer service issues with the highest quality and as per the metrics put in place. Document all chats/calls with regards... to customer queries/complaints accurately using CRM and our Proprietary tool. Follow up (Chat, Call and Email) with customers...
What you can expect As an Account Executive for Workvivo, you will manage an enterprise sales cycle. This includes... outbound lead generation, customer engagement, business case development and contract negotiation. You will grow awareness...
closely with Sales Executive and consult with other team members (consulting/project management/engineering services/customer... support) to be sure mutual objectives are met in support of client happiness. Communicate consistently with clients...
environments. The SOC Operations Manager will focus on optimizing service delivery, ensuring SLAs are met, managing customer... causes are identified and that lessons learned are incorporated into operational procedures. Customer Relationship...