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Keywords: Customer Experience & Insights Manager, Location: Mumbai, Maharashtra

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Customer Experience & Insights Manager

. As a Customer Experience and Insights Manager, your role will involve coordinating the entire customer journey, identifying customer... to implement the insights studies effectively. · Visualizing the customer experience and analyzing customer feedback to define...

Company: nVent
Posted Date: 06 Feb 2025

Manager, Research & Insights

and deliver research and market insights to every division within Warner Bros. Discovery, aiding them in accomplishing... data insights to formulate a cohesive narrative. Demonstrate holistic understanding of audiences, customers, competitors...

Posted Date: 10 Jan 2025

Junior Consumer Market Insights Manager

experience Experience of having run product tests with customer groups/ ability to analyse product test data Willingness to get...Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature...

Company: Givaudan
Posted Date: 25 Jan 2025

Sr. Manager - Customer Experience

, with a specific focus on increasing customer experience. Develop and implement customer service policies and procedures to enhance... the overall customer experience. Monitor team performance, provide coaching and feedback, and conduct regular performance...

Posted Date: 29 Jan 2025

Service Experience Manager

to hear. Purpose: The Operations Manager will play a pivotal role in enhancing the overall service experience... technology. Imagine using your experience to help people around the world to hear again. Our mission is to help more people...

Company: Cochlear
Posted Date: 16 Nov 2024

Assistant Manager Channel Experience (Quality & Training)

customer experience Review scripts on digital and human assisted channels, and create new scripts for new call flows/functions...CCD - Customer Care Mumbai, India Cathay Pacific Application Deadline 16 Feb 2025 Company Description Let...

Company: Cathay Pacific
Posted Date: 06 Feb 2025

REF52343B- Deputy Manager, MS Dynamics CRM 365, technical, CRM L2 / L3 Support, 5+ yrs experience, Mumbai (WFO)

and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored... issues related to Microsoft Dynamics 365 modules, including CRM, Finance, Supply Chain Management, Sales, and Customer...

Posted Date: 25 Jan 2025

Customer Success Manager

.E / B.Tech (Any stream) / B.Sc (IT) - Overall 4-6 years experience and 2-3 years Customer Success Manager or Account...About the Role: As a Customer Success Manager you will be responsible for providing complete support to the CleverTap...

Company: CleverTap
Posted Date: 23 Jan 2025

Customer Success Manager (Night Shift)

. What we are looking for? Must have: - Graduation in B.E (Any stream) / B.Sc (IT) - Overall 5-8 years of experience with 2-3 years as a Customer Success Manager...About the Role: As a Customer Success Manager, you will be responsible for providing complete support to the...

Company: CleverTap
Posted Date: 15 Jan 2025

Manager - Customer Success (9-15 yrs) Mumbai (After-Sales/Customer Service)

Success Manager (CSM) is expected to manage the customer experience for a specific group of customers and help grow...Experience : 10+ YrsLocation : MumbaiPosition : Customer Success ManagerPosition...

Posted Date: 19 Dec 2024

QuickSell - Manager - Customer Success (2-5 yrs) Mumbai (After-Sales/Customer Service)

Job Overview: A Customer Success Manager in DoubleTick requires a unique blend of technical expertise, communication... insights and feedback gathered from customer interactions to contribute to product i mprovement and enhancement...

Posted Date: 08 Dec 2024

QuickSell - Customer Relationship Manager (2-6 yrs) Mumbai (After-Sales/Customer Service)

Job Overview: Customer Relationship Manager in DoubleTick requires a unique blend of technical expertise, communication... insights and feedback gathered from customer interactions to contribute to product improvement and enhancement...

Posted Date: 08 Dec 2024

QuickSell - Key Account Manager - Customer Service (1-4 yrs) Mumbai (After-Sales/Customer Service)

, Computer Engineering, or a related field; Master's degree preferred.- Minimum of 2+ year of experience in Customer support...Job Overview: A Key Account Manager in DoubleTick requires a unique blend of technical expertise, communication skills...

Posted Date: 08 Dec 2024

Assistant Manager - CRM (1-3 yrs) Mumbai (After-Sales/Customer Service)

campaigns, and leveraging data- driven insights to increase repeat user revenue & customer lifetime value. This role requires... strategies for personalized communication (via SMS, Email, WhatsApp & Bot) based on customer segments.- Utilize data insights...

Posted Date: 03 Dec 2024

Customer Marketing Manager

Ecolab is looking for a Customer Marketing Manager to drive the growth and development of our global high-tech... by translating customer insights into actionable strategies, conducting in-depth product line analysis, and leading core marketing...

Company: Ecolab
Posted Date: 12 Nov 2024

Elite Client Relationship Manager - Banking (5-10 yrs) Mumbai/Delhi/Delhi NCR (After-Sales/Customer Service)

) clients, ensuring seamless service and exceptional customer experience.Coordinate across business verticals to fulfill client... experience in the credit card customer service division of American Express or luxury banking/wealth management service roles...

Posted Date: 09 Feb 2025

Senior Manager-Service Planning & Mktg-PVBU-Sales, Marketing & Customer Care-TMPV

Purpose of the Role To create and manage customer and channel partner related Service business processes in the... domain of PVBU Field Service (Domestic). To manage PVBU Customer care (Domestic) service department's Business IT needs...

Company: Tata Motors
Posted Date: 06 Dec 2024

Manager - Escalation Management (Customer Success)

in Business, Communications, or a related field, or equivalent work experience. 5+ years of experience in customer service... standards of customer service. Preferred Qualifications: Experience in a customer experience (CX) or customer success...

Posted Date: 06 Dec 2024

Senior Manager-Service Planning & Mktg-PVBU-Sales, Marketing & Customer Care-TMPV

Purpose of the Role To create and manage customer and channel partner related Service business processes in the... domain of PVBU Field Service (Domestic). To manage PVBU Customer care (Domestic) service department's Business IT needs...

Company: Tata Motors
Posted Date: 05 Dec 2024

Manager - Investor Servicing/Customer Service - Financial Service (5-10 yrs) Mumbai (After-Sales/Customer Service)

, new products, or updates that could impact customers.- Communicate customer insights and feedback to relevant teams..., Communications, or a related field.Experience : - 5+ years of experience in customer service, with 2+ years in a Financial Service...

Posted Date: 04 Dec 2024