please send your most updated resume and best time when we can talk. Position: IVR Developer Amazon Connect Contact Center... to be an experienced IVR developer with AWS Connect experience. The candidate should have experience building contact flows (both call...
contact center solutions utilizing the full suite of Amazon Connect features, including IVR/contact flows, queues, agents... & Monitoring systems and other business applications. Optimize contact center performance by analyzing call flow data, identifying...
The Genesys Cloud Architect role will serve as the expert for the contact center as a software (CCaaS) capabilities.... Communicate effectively with contact center leadership and their stakeholders. Remain current on new product releases and advances...
, and implement complex contact center solutions utilizing the full suite of Amazon Connect features, including IVR/contact flows..., and implementation of complex contact center solutions leveraging Amazon Connect platform. You will work closely with cross-functional...
, and implement complex contact center solutions utilizing the full suite of Amazon Connect features, including IVR/contact flows..., and implementation of complex contact center solutions leveraging Amazon Connect platform. You will work closely with cross-functional...
to join a dynamic team and assist with migration from legacy contact center system to Amazon Connect. In this role..., you will be responsible for the assessment, design, development, and implementation of complex contact center solutions leveraging Amazon...
Developer to design, develop, and implement advanced CVP IVR applications within a Cisco UCCE environment. The role involves... gathering requirements, analyzing, designing, coding, and deploying innovative solutions for contact center systems. Key...
and Plano TX Duration: 12+ Months COntract Key Responsibilities Design, develop, and implement complex contact center... solutions utilizing the full suite of Amazon Connect features, including IVR/contact flows, queues, agents, and integrations...
, develop, and implement complex contact center solutions utilizing the full suite of Amazon Connect features, including IVR... in Amazon Connect and AWS Expert to join a dynamic team and assist with migration from legacy contact center system to Amazon...
Connect and AWS Expert to join a dynamic team and assist with migration from legacy contact center system to Amazon Connect.... In this role, you will be responsible for the assessment, design, development, and implementation of complex contact center...
for all phases of tperson project. Must Have Skills: 10 or more years' experience in building and managing Contact Center tech... from on-prem contact center platforms to CcaaS platforms Experience with enterprise level CCaaS architecture Experience...
relevant experience Experience working as an IVR or contact center developer preferred Experience with Java Experience... Genesys PureCloud contact center Support Quality Assurance and User Acceptance Tests Troubleshoot production IVR issues...
in contact center routing development: Voice, IVR, Multi-Channel. Genesys Certification in Routing and strong expertise... passionate about creating efficient and scalable contact center solutions, this role is for you! Your Key Responsibilities...
to join a dynamic team and assist with migration from legacy contact center system to Amazon Connect. In this role..., you will be responsible for the assessment, design, development, and implementation of complex contact center solutions leveraging Amazon...
business in a hyper-growth environment. Key Responsibilities Design, develop, and implement complex contact center... solutions utilizing the full suite of Amazon Connect features, including IVR/contact flows, queues, agents, and integrations...
Key Responsibilities Design, develop, and implement complex contact center solutions utilizing the full suite... of Amazon Connect features, including IVR/contact flows, queues, agents, and integrations. Develop and implement custom...
, and implement complex contact center solutions utilizing the full suite of Amazon Connect features, including IVR/contact flows..., and implementation of complex contact center solutions leveraging Amazon Connect platform. You will work closely with cross-functional...
priorities. A self motivated visionary that is in tune with the latest Contact Center technology trends, capable of outlining... and organizational goals. The Contributions You'll Make: Closely monitor latest Contact Center technology trends and help assess...
in the following areas IVR (Interactive Voice Response) and (CTI computer-telephone integration) Proficient in VXML - Voice... eXtensible Markup Language Call center domain Knowledge Java proficiency Database- Cloud AWS Knowledge Open shift preferable...
, develop, and implement complex contact center solutions utilizing the full suite of Amazon Connect features, including IVR... with migration from legacy contact center system to Amazon Connect. In this role, you will be responsible for the assessment, design...