We are currently recruiting Contact Centre agents to join our team! We are partnered with a large banking provider... where additional training may be required to ensure continued quality and productivity. Operate contact centre equipment and operating...
years of experience in Contact Center environment 2-4 years of experience in training, developing/mentoring Ability... to get workstations set up, assign nesting agent(s). Updates all documentation required to show skill set, performance...
We are actively hiring Virtual Call Center Representatives for both full-time and part-time positions. Placement... and ability to deal tactfully with callers in a fast paced call center environment Comfortable with and driven to meet and exceed...
Reports To: Call Center Agent Job Summary: We are seeking a dedicated and enthusiastic Call Center Representative...Job Title: Call Center Representative Location: Dallas, TX Job Type: Full-time Department: Customer Service...
as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact... (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment - 3+ years hands...
, and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist... as a contact center technology architect, enterprise IT Architect or senior contact center developer, with at least 1+ year...
Assurance Specialist (QAS) is accountable for the quality management activities in the IT Help Desk call center, ensuring... that the appropriate number of calls are monitored, reviewed, and scored for each agent, providing constructive feedback...
, Agent Desktop, Dialers, Live Chat, WFM o Migration to Genesys cloud contact center o Genesys API's and integration... / Permanent Opportunity Minimum 3 years of experience in contact center related technologies and experience in Genesys Cloud CX...
management agent for all live content and ministry gatherings, events, and initiatives. Responsibilities: Essential Duties... initiative Point of contact with vendors, breakouts and leadership teams Creation and formalization of content for DCYC...
outstanding agent and customer satisfaction. If you are ready to win each day, are eager to grow, and aspire to contribute... enrollment to a licensed agent. Addresses billing or service complaints and inquiries; forwards escalated issues to correct...
, and technology advocate. · Be the dependable delivery partner, crisis manager and point of contact for Unisys leadership and client..., conferences, events, and speaking engagements. Team Builder: · Be an inspirational leader and change agent who guides...
Collaboration: Act as the primary BI point of contact for internal stakeholders, including Customer Care leadership, operations... behind customer satisfaction, agent productivity, and other KPIs. Perform ad-hoc analysis when required. Who you are: 5...
frequent contact with RVP/VP North America to ensure territory needs are met and opportunities are addressed. Collaborate... with Key Account Directors, Carnival Independent Agent Team, and Strategic Partner Division to maintain clear and consistent...
, and recommends evolutions. Act as change agent Key member of the Lean-Agile Center of Excellence (LACE) Influences to drive the.... If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact...
certifications: CPA certification, called to a U.S State Bar, a licensed Paralegal, or an Enrolled Agent. Requires domestic.... If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience...
Dallas Red Teaming & Safety Center Lead Scale is experiencing rapid growth in our Red Teaming and Safety business... alignment of advanced Generative AI models for leading AI developers. The Dallas Center is Scale's core hub for teams supporting...
and communities. – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social... serves as the primary faculty contact and project manager for supporting and coordinating academic technology initiatives...