, what you do matters. The Complaints Case Manager is a technical role that spans Internal Dispute Resolution (IDR) responsibilities... customer complaints, making it right with the customer, governing the complaints process and producing insights on the...
in Australia. The client is looking for a highly experienced Deputy Manager to cover Australian and New Zealand markets... of Complaints and Customer Resolution for ANZ. Your focus in this role will be to cover the Complaints and Customer Resolution...
quality assurance (QA) standards for the complaints handling process. Conduct regular QA audits of the case analysts... You will be responsible for assisting with the efficient and effective operation of the Complaints and Customer Resolution Service (CCR...
and do meaningful work, you're in the right place. The Employee Relations, Conduct & Complaints Team forms the newly created branch... of our Employee Relations function who handle serious complaints, misconduct, investigation issues, as well as providing education...
and providing ongoing coaching and support, whilst adhering to the Group Complaints Management Framework. The Team Manager... of complaints (auto and manual queues) to Customer Managers in a timely manager Focus on active usage of Complaints Management...
to be number one in our industry by delivering unique data insights and innovative products. Your Role & Team As an Account Manager, you'll... and strategic approach, you'll need to stand out from the crowd. This role reports directly to the Sales Manager - Account...
unique data insights and innovative products. Your Role & Team As an Account Manager, you’ll be responsible for helping... to stand out from the crowd. This role reports directly to the Sales Manager – Account Management and is a full-time...
development of reports and presentations that show case insights in a manner digestible to senior stakeholders Participate.... Resolve escalated complaints and respond to critical issues appropriately Providing technical support to end users on the...
/complaints, identify recurring issues and keep the Guest Relations Manager updated on potential risks or breaches of Policy.... As our Guest Relations Agent reporting to the Guest Relations Manager, you will ensure guests experience feedback in a timely...