Overview Job Title: Financial Services Complaints Handler Department: Customer Resolutions Management... and management of own allocated workload. Investigate root cause of complaint and gather information from relevant teams...
, our local communities and our planet. We have an exciting opportunity to recruit for a Complaints Handler, based at our Head... Previous Customer Services experience and understanding of complaint management models is preferred, although training...
Relations. As a case handler, you’ll own the problem and use your analytical skills to investigate and gather evidence... including evidencing and record keeping ensuring all complaint files are consistent, clear and easy to understand the story...