and current knowledge of the company's/assigned client's products and services. Analyze customer service needs for communication.... Provides standardized or scripted responses by utilizing basic user friendly Graphic User Interface (GUI) screens for client...
and current knowledge of the company's/assigned client's products and services. Analyze customer service needs for communication.... Provides standardized or scripted responses by utilizing basic user friendly Graphic User Interface (GUI) screens for client...
where applicable or direct to technical/service areas. Maintain detailed and current knowledge of the company's/assigned client... by utilizing basic user friendly Graphic User Interface (GUI) screens for client systems and established documentation...