or capacity planning. Attention to detail and a commitment to maintaining a high level of accuracy. Ability to prioritize...
and analytics. Builds strong relationships with site operations teams to ensure proper execution of the capacity plan and provide... and scheduling methodology & procedures * 1 to 2 years of capacity planning experience in a call center environment. Extensive...
of all deliverables via the workflow planner in a timely manner. Analyses and proactively manages team capacity deliverables... with IQ-EQ Philippines Inc. policies and procedures, as needed. (when AM is unable to, depending on capacity...
of all deliverables via the workflow planner in a timely manner. Analyses and proactively manages team capacity deliverables... with IQ-EQ Philippines Inc. policies and procedures, as needed. (when AM is unable to, depending on capacity...