for implementation of call recording and speech analytics solutions for the client Responsible for debugging issues and providing post... recording and speech analytics solutions Quickly adaptable to learn new systems, technologies, and business knowledge...
platforms, encompassing Avaya CM, AES, CMS, ACR, voice mail, Avaya/Verint WFO call recording, IVR, Forum, Verasmart, speech... analytics, and CTI components. The Lead Engineer will ensure the currency of certifications for Avaya CM, voice mail...
platforms, encompassing Avaya CM, AES, CMS, ACR, voice mail, Avaya/Verint WFO call recording, IVR, Forum, Verasmart, speech... analytics, and CTI components. The Lead Engineer will ensure the currency of certifications for Avaya CM, voice mail...
but not limited to Architect Flows, APIs, Data Actions, Outbound campaigns, call recording, speech and text analytics, and outbound... and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX...
, and Email/Chat Nuance Speech Suite / Natural Language scripting Verint Call Recording, Speech Analytics, WFO Strong programming... Technology Engineer III / Senior Are you a forward-thinking IT professional with a passion for innovation and cutting-edge...
/development in Contact Center platform (Routing/Reporting Call flows, IVR, Conversational AI, ChatBots, Call Recording, WFM... of Inbound & Outbound solutions, QM recording, WFM, Omni-Channel, Analytics, Customer Journeys, and Reporting Support...
/development in Contact Center platform (Routing/Reporting Call flows, IVR, Conversational AI, ChatBots, Call Recording, WFM... of Inbound & Outbound solutions, QM recording, WFM, Omni-Channel, Analytics, Customer Journeys, and Reporting Support...