Responsibilities: Manager IT and Facilities Management Strategy on call center business To Support upper management... solutions to win new client projects Maintain excellence technical service level to elevate project expansion and/or renewal...
Responsibilities Manager IT and Facilities Management Strategy on call center business To Support upper management... solutions to win new client projects Maintain excellence technical service level to elevate project expansion and/or renewal...
and problem solving skill Knowledge in networking and infrastructure Knowledge and experience of CRM and call center system... in service support management role Strong system analytical skill and architectural design ability Strong technical background...
with schedules, budgets, and IT service management standards. Supervise the 7x24 call center team to deliver professional services... Contract (12 months) Job Description Evaluate and develop technical solutions tailored to client needs. Collaborate...
events etc. through presenting technical and/or industry-relevant topics and networking Collaborate with other BASF... licensing deals. Negotiations involve both technical and commercial aspects (e.g. license fee) Work on special projects...
and Management Supervise offshore L1 and L2 operation support teams to provide call center and technical support services for local...The Assistant IT Operations Manager in overseeing the day-to-day IT operations of our company's infrastructure...
Our client is looking for high caliber candidates to join their technical team. Candidates will be exposed to sizable... Operations Center (SOC) Liaise with internal and external auditors in performing cyber resilience assessment and intelligence...
effectively Provide technical and operational guidance for mobile applications and call center applications Ensure compliance... applications and call center applications Proven ability to take over and manage existing projects efficiently Excellent...
, selling complex software solutions and/or call center recording/monitoring systems. Must demonstrate a proven track record... within the enterprise software industry, selling complex software solutions and/or call center recording/monitoring systems...
) Responsibilities Assist Project Manager to collaborate with users to derive requirements and provide technical support Participate..., Perl, SQL and RDMBS (e.g. MSSQL and Oracle) Preferred experience in open source development such as Python, call center...
in English and Cantonese (Mandarin is a plus) Role Specific Technical Competencies Call Center Management Customer... standard To acquire product knowledge and service skill through staff briefing and coaching from Team Manager Risk...
Calling, Cisco Call Manager, Unity, Webex Calling, Webex Contact Center, and Voice Gateways. Advanced experience.... Strong interpersonal skills to collaborate with individuals across operational, functional, and technical disciplines. Technical...
to the Branch Sales Manager who will provide you with access to mentorship, training growth and development opportunities... of qualifications, 5 – 6 that are most essential to the role is recommended, and try to balance your list between technical and soft...