POSITION TITLE: Call Center Representative REPORTS TO: Call Center Supervisor SUPERVISES: N/A JOB STATUS: Non... representative will handle all member questions on outlined topics and will also act as a switchboard to forward calls specific...
your daily priorities. Willing and capable of handling additional work, or projects, as assigned by the call center manager... what is being communicated by clarifying with detailed questions. Attention to detail in data entry of work orders. Prior call...
details, and resolutions in the call center's CRM system. Maintain detailed and organized records to ensure effective follow-up and issue.... Previous experience in a customer support or technical support role, preferably in a call center environment, is desirable...
videos available through a user-friendly app, guiding you through each step Virtual call center for live support... between store locations) Physical Requirements: The physical demands described here are representative...