Description The Call Center Manager/Director will be responsible for overseeing the overall operations and strategic... goals, and driving continuous improvement in call center operations. The director will manage and mentor a team of managers...
ensuring continuous improvement for all Continuum and client metrics Work with Director and AGM/Senior Operations Manager... experience (5+) in managing the operations of a call center or customer care business. I strongly understand operational...
of a call center or customer care business. I strongly understand operational compliance, quality, workforce management... care management to improve their customers' experience. Continuum customer care and call center solutions leverage world...
of a call center or customer care business. I strongly understand operational compliance, quality, workforce management... care management to improve their customers' experience. Continuum customer care and call center solutions leverage world...