OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent.... As a Customer Service Technician, you will be responsible for providing technical support and troubleshooting assistance...
and tracking systems such as Security+ bility to respond to after hour calls “provide on-call support" Ability to travel 0-20... enjoy keeping up with the latest tech stacks and technology trends. We have positions open at all levels and in multiple...
. Experience in a call center or customer service role (mortgage or finance experience is a plus). Ability to build rapport... Roadmap to Home Ownership, powered by advanced AI technology, providing clear financial direction and personalized support...
Responsibilities The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its many... and or enhanced services. Over the life of the contract, we will drive continual service improvement by tech modernization...