Job Title: Call Center Customer Service Assistant Location: Columbus, OH Job Type: Full-Time Company: Percepta... House Job Summary: We are seeking a dedicated and customer-oriented Call Center Customer Service Assistant...
& Experience Requirements: 2 or more years of call center customer service related work experience Attributes: Embodies AEP... which enable the customer to complete the online, direct mail, or phone enrollment onto AEP Energy Supply Service. Acts as liaison...
monitoring, interaction review, review of customer surveys (CSAT), and grading agent interactions based on our current quality... leadership to identify and streamline processes and implement process standards that enhance service delivery and the customer...