to any other location that the Call Center has based on business needs. Requirements High school diploma or equivalent from accredited... working in a call-center environment. Minimum of 3 years of customer service experience. Proficient computer skills and the...
The Lead, Property Tax Collections provides leadership and coaching to Property Tax Collections CSRs on utilizing the... required from an accredited institution. Minimum three (3) years of experience in customer service/relations and/or call-center environment...
for understanding online and call center authentication tools and strategies. Act as a resource to personnel and other stakeholders.... Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future! Job Summary...
for understanding online and call center authentication tools and strategies. Act as a resource to personnel and other stakeholders.... Your growth is key to our ongoing success—take the lead in shaping your career development, goals and future! Job Summary...
Call Centers. These analysts also implement most new systems for call center, chat and email agents. In this role, the... analyst ensures the external requesting areas achieve their business goals, while ensuring Call Center metrics and the...
Call Centers. These analysts also implement most new systems for call center, chat and email agents. In this role, the... analyst ensures the external requesting areas achieve their business goals, while ensuring Call Center metrics and the...
Performing Collections (current to 60 DPD) functions as well as Inbound customer service call volume and service levels. Develop..., finance, or related industry with 5 years of direct employee supervisory experience. Experience in a call center environment...
management, renewables, sustainability, ESG, etc; Interfacing with multiple areas of the team including IVR, call center KPIs..., etc. Preferred Knowledge/Skills Demonstrates thorough abilities and/or a proven record of success as a technical lead or technical...