Job Title: Call Center Agent Location: Reno, NV Department: Customer Service Reports to: Call Center Manager... Job Summary: The Call Center Agent is responsible for handling inbound and outbound calls from customers, addressing...
NV Energy Position Title: Senior Right of Way Agent Job ID: 107139 Location: Reno, NV Facility: Sierra Service... Center - 1 OHM Department: Land Resources North Full/Part Time: Full-Time Regular/Temporary: Regular Travel...
for developing and implementing a strategic framework to ensure agent performance and quality across all customer touchpoints..., policies, and customer service strategies. Develop and manage the contact center's quality assurance program to ensure...
operations to improve service levels and operational standards Management of call center statistics and agent KPIs Support call... center leadership in researching call recordings Build and maintain strong working relationships with levels of staff at the...
statistics and agent KPIs Support call center leadership in researching call recordings Build and maintain strong working... Challenge and influence hotel operations to improve service levels and operational standards Management of call center...
for state agencies, the company delivers innovative agent marketing and call center tools and services. Full-time/Seasonal... experience with Group and/or Individual health insurance, or the Affordable Care Act Previous experience in a Call Center...