school diploma or equivalent. At least 1 year of sales experience in a call center environment. Demonstrated success in...
SVC PH, Inc., an affiliate of Executive Boutique Call Center, is currently looking for Lead Generation Agents to start... we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 10AM-7PM (Monday...
-class support to the Call Center Agents and our clients’ customers, as well as consistently driving to exceed performance... of call center performance, customer service, technology, and professional development. How will you make a difference...
-class support to the Call Center Agents and our clients’ customers, as well as consistently driving to exceed performance... of call center performance, customer service, technology, and professional development. How will you make a difference...
monitor inbound call volumes, agent availability, and performance in real-time to ensure that service levels and other KPIs... or other data analysis tools. Familiarity with call center platforms and routing systems. Other Qualifications Ability to work in...
What's Your Greater Come find it at ResultsCX! What will you be doing The Supervisor provides World-class support to the Call Center... and develops RAs by providing and delivering a Best-In-Class level of coaching in areas of call center performance, customer...
, schedules and IDPs, run scenarios inside a WFM tool Requirements: 2+ year of hands-on experience in WFM in a call center.... Create agent schedules, IDPs and make necessary adjustments as necessary. Acts as backup to the CWFM Assistant Manager...
Management for our call center in Cebu, Philippines, who will oversee current week schedule adjustments, real-time monitoring... and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top...
-class support to the Call Center Agents and our clients’ customers, as well as consistently driving to exceed performance... of call center performance, customer service, technology, and professional development. How will you make a difference...
for our Educational (Seasonal). As a Call Center Agent, you will be responsible for delivering outstanding customer support... customer service solutions. We are currently hiring Call Center Agents for Temporarily Work-At-Home positions...
What's Your Greater Come find it at ResultsCX! What will you be doing The Supervisor provides World-class support to the Call Center... and develops RAs by providing and delivering a Best-In-Class level of coaching in areas of call center performance, customer...
experience in training and development, preferably in a Call Center setting Other Skills and Experiences (Min) Education... during program evaluation. Monitors agent performance as a collaborative effort with the assigned mentor. 5. Reports Compiles...
to join our call center team. As a Japanese Bilingual Call Center Agent, you will be responsible for providing exceptional customer...
-class support to the Call Center Agents and our clients’ customers, as well as consistently driving to exceed performance... of call center performance, customer service, technology, and professional development. How will you make a difference...
with no back subjects OR College Graduate (4 year course) With at least 12 months call center experience in any of these... and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents...
Representative TSR or Choose from the following CALL CENTER AGENT positions:•Inbound and Outbound Customer Service Reps (CSR)•Hotel... Customer Service Call Center / BPO 5 openings Bachelor's degree graduate ACES CALL CENTER JOBS INC. offers...
agent support systems in order to fix customer transaction issues.Experience in Call center support activities. Good SQL.../ PLSQL Skills/Oracle utilities. Sql loader. Unix skill a definite plus. Responsibilities: Provide 1st level support for Agent...
: Experience in BPO /Call Center domain is a mandatory Analytical Skills: Strong ability to interpret complex data and make real...: Maintain accurate attendance records for management review and payroll processing. Adherence Management: Track and manage agent...
agent support systems in order to fix customer transaction issues.Experience in Call center support activities. Good SQL... for Agent Support APP (Clarify/IVR/WEB/TAS) and other platforms that integrate with Clarify (RRP/BRM/RTR/POSA/MAX/PCRF). Fix...
Are you an accomplished professional with experience in the BPO industry as a Call Center Agent or Customer Sales...