? Join us at Calabrio and be part of our dynamic team! Help us reshape the landscape of customer experience-where every interaction... becomes an opportunity, and every insight drives meaningful change. Introducing Calabrio - The trailblazers in customer experience...
Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio... becomes an opportunity, and every insight drives meaningful change. Introducing Calabrio – The trailblazers in customer experience...
Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio... becomes an opportunity, and every insight drives meaningful change. Introducing Calabrio – The trailblazers in customer experience...
? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience - where every interaction... becomes an opportunity, and every insight drives meaningful change. Introducing Calabrio - The trailblazers in customer experience...
? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience - where every interaction... becomes an opportunity, and every insight drives meaningful change. Introducing Calabrio - The trailblazers in customer experience...
/QA solutions (NICE, Verint, Calabrio). Proven experience working across diverse industries (BPO, media, telecom, retail...
-Prod, DSI Avaya Marquee, Loans PQ, Workday, Calabrio, WireExchange, Onbase, Call Monitoring Software, Twilio, Twilio Cloud...
Service Desk analysts in voice system Cisco WebEx, Calabrio and Windows Active Directory Manage and maintain PowerBI QA...
, HP, Avaya, Genesys. A deep technical understanding of Cloud providers such as NICE, Verint, Calabrio, Five9, Twilio...
, Verint, Calabrio). Experience working across diverse industries (BPO, Media, Telecome, retail) to deliver AI-enabled...
like, Appspace, eGain, Avaloque, Calabrio, Acqueon Hands on experience in VXML gateways, VVBs, SIP proxy. Hands on experience...
knowledge in Microsoft Office Suite. Advanced Knowledge of Software Systems-Rubicon, Routific, Calabrio, ServiceNow, PowerBI...
of Software Systems-Rubicon, Routific, Calabrio, ServiceNow, PowerBI, Hansen, Accela, Maximo, Oracle, enQuesta, DextrFlex..., and Calabrio. Licensures and Certifications Desired but not required: Six Sigma Project Management OSHA Work Safety Valid...
o Cisco IPCC Express o H323/SIP · Experience working with integrations like Mindful (call back) & Calabrio (call recording...
to Schedule within the Calabrio Scheduling software Attain Certification on Bank Products and Services Attain Certification...
to Schedule within the Calabrio Scheduling software Attain Certification on Bank Products and Services Attain Certification...
. · Experience with WFM software (Calabrio, Verint, Pipkins, NICE/IEX, etc.) that includes real-time adherence preferred. · SWPP...
recording infrastructure (NICE & Cisco Calabrio) at MUFG. The engineer will be responsible for the support and maintenance... NICE and Cisco Calabrio call recording platforms Support Microsoft Teams Calling and the integration into existing...
overtime. Manage real-time agent adherence to schedule and enter relevant schedule exceptions into Calabrio Update... and maintain agent database in Calabrio such as, processing: new agents, terminations Optimize weekly schedule, including breaks...