and experience: Matric No less than 2 years' experience within banking / financial services customer care / inbound call centre... and incentive Skills: Communication Negotiation Objection handling Customer service Relationship building Key...
Job Summary Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate... about outstanding balance. Guide callers through troubleshooting, navigating the company site or using the products or services. Review...
: Matric No less than 2 years' experience within banking / financial services customer care / inbound call centre BCOM... Skills: Communication Negotiation Objection handling Customer service Relationship building Key performance areas...
attendance and Reliability Communication, interpersonal and administration skills. Customer services orientation. Telephonic... / Tsonga / Venda Minimum of 1-2 years call centre / customer service experience. Call Centre Certificate advantageous Good...
with customers and relevant stakeholders are successfully achievedAddress customer or stakeholder complaints in alignment with the... policies and procedures and ensuring customer / stakeholder buy-inSkillsProblem solving and decision making skillsBusiness...
verbal greeting, using the guest's name when possible. Engage guests in conversation regarding their stay, property services... Skills Learning Problem Solving Decision-Making Interpersonal Skills Customer Service Orientation Diversity...
products and services to customers. Exceeding company standards in customer service. Requirements: Grade 12 or equivalent..., or troubleshoot service issues. Resolve any complaints or service issues. Obtain and capture customer information. Explaining...
scripts to persuade potential customers to purchase products or services. Describe products and services and benefits thereof.... Respond to questions. Identify and overcome objections. Obtain customer information. Obtain possible further leads...
of service-related issues and events · Represent the “Voice of the Customer” ·Create a culture of Customer/Client Centricity... as set out by the Company, Regulatory Board and the Financial Services industry. Work collaboratively ·Build a culture...
Main purpose of the job To support the business in driving the design, build and execution of the customer segment... and a best-in-class client experience. Client Engagement: Execute on the vision and overall customer segment strategy Provides...
exceptional customer service. This role involves ensuring efficient technical support, maintaining desktop systems, and equipping... while fostering a collaborative, customer-focused culture. Drive change management initiatives, including the implementation of new...
Employer Description Our client is a Financial Services company Job Description Our client is seeking a suitable... and ensuring exceptional customer service. Analyze sales data to optimize strategies, conduct training sessions to enhance skills...
/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions... customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure...
Sales Associate/Agent Job Specification We are seeking a dynamic and enthusiastic Sales Associate to join our team.... The ideal candidate will be passionate about sales, customer service, and building strong relationships with clients...
Job Summary Job Title: Vodacom New Acquisition Job Summary: We are seeking an experienced Acquisition agent... to join our team at Vodacom. The successful candidate will be responsible for driving customer acquisition growth, identifying new...
performance targets. Monitoring attendance and punctuality daily Reviewing and analysing Agent output Customer service strategy... to take escalations and think creatively to keep customer satisfaction at heart. Responsibilities: Running and managing the call...
professional services, maximizing the value and utility of owned / controlled Church real estate assets and protecting Church real... estate interests. Customers include Church related companies and departments. Customers expect that professional services...
Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience... and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers...
on enhancing and maintaining trade relationships to support sustainable growth.Key Responsibilities:Agent / Trade Relationship... on in person visits as well as online calls with travel trade partners.Market ExpansionIdentify new market and customer segments...
ability to explore, identify and implement new and creative ways to improve processes, products, services, practices, customer value... execution. * Establish & activate Change Agent Network, if applicable, to land the change across specific organisational...